Claude Product Manager (Claude Certified is must)

Centraprise; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Centraprise seeks a Claude Product Manager (Claude Certified is must) to manage our enterprise Claude deployments. You will work from NYC/Manhattan preferred or remotely, handling SSO/SCIM, cost controls, and integration governance across a multi-BU environment.

You will produce executive reports, runbooks, and training materials while coordinating with cross-functional teams and vendors. Remote work is supported with US-friendly hours.

Qualifications

• Hands-on administration of Claude Team or Enterprise environment.
• Requires Claude Certification.

Responsibilities

• Create accurate executive reporting, technical documentation, runbooks, and training materials.
• Coordinate cross-functional teams and vendor management for changes or incidents.
• Provide customer-focused support and troubleshooting for Claude-related services.
• Assist in change management and incident response during STOBG Eastern Time business hours with occasional after-hours work.

Skills

Claude Admin

SSO

SCIM

Organization settings

Connectors

Plugins

Cost controls

Product management

Cross-BU coordination

Microsoft Entra ID

SAML

Conditional Access

Data privacy

Executive reporting

Tools

Microsoft Entra ID

SAML

Conditional Access

Job description

Claude Product Manager (Claude Certified is must)

NYC / Manhattan (preferred) OR Remote

Job Description:

• Demonstrated hands-on administration of Claude Team or Enterprise, preferably including SSO, SCIM, organization settings, connectors, plugins, skills, and usage or cost controls.
• Enterprise SaaS product management or platform-ownership experience in a multi-business-unit environment.
• Working knowledge of Microsoft Entra ID, SAML, SCIM, group-based access, privileged roles, enterprise applications, and Conditional Access dependencies.
• Experience assessing connectors, MCP integrations, permissions, data flows, privacy, logging, rollback, and support models.
• Ability to create accurate executive reporting, technical documentation, runbooks, training materials, and service-desk knowledge.
• Strong customer service, troubleshooting, organization, vendor management, change management, and cross-functional communication capabilities.
• Ability to work primarily during STOBG Eastern Time business hours, with occasional after-hours work for approved changes or incidents.