Claude-First Enablement Experience Leader

Anthropic Limited; San Francisco (CA); Hybrid; USD 310,000 - 360,000; Full time

Benefits offered by this job

Competitive compensation

Equity donation matching (optional)

Generous vacation and parental leave

Flexible working hours

Office in San Francisco

Job summary

Anthropic is hiring a Head of Enablement Experience & Innovation in San Francisco to shape Claude-first enablement across sellers and deals. You will design personalized, in-flow guidance, lead enablement tooling, and partner with engineering and design to improve performance at scale.

The role blends UX, product, and workflow design with leadership responsibilities, starting as an individual contributor and growing a team as needed, while ensuring responsible AI practices and measurable impact.

Qualifications

• Deep, hands-on expertise using AI to design and deliver enablement or learning at scale.
• Background in UX design, product management, or workflow design, applied to enablement, learning, or sales tools.
• Have led the design and launch of a product or learning experience at scale, with measurable adoption and results.
• Have worked with senior sales leaders and frontline managers to secure sponsorship for change.
• Have tested and improved programs with sellers and sales leaders before scaling them.
• Have defined adoption and impact measures beyond completion and satisfaction scores.
• Have run programs across multiple geographies, segments, or roles.

Responsibilities

• Set the vision and roadmap for a Claude-first enablement approach.
• Use Claude to tailor learning to each seller’s role, tenure, and live deals.
• Design workflows that bring guidance to sellers in the tools they already use.
• Lead the learning platform, enablement tools, playbooks, and content hub.
• Run enablement like a product: discover with sellers and sales leaders, test on live deals, scale.
• Track adoption and impact on ramp time, win rate, and attainment.
• Partner with Sales Leadership, Revenue Ops, Product, Marketing, and broader Enablement team.
• Run experiments with Claude capabilities and set standards for responsible AI use and data governance.

Skills

AI enablement at scale

UX design

Product management

Workflow design

Leadership experience

Stakeholder management

Change sponsorship

Sales enablement

Education

Bachelor’s degree or equivalent

Field relevant coursework/training

Tools

Claude AI

Learning platforms

Enablement tools

Job description

Anthropic is hiring a Head of Enablement Experience & Innovation in San Francisco to shape Claude-first enablement across sellers and deals. You will design personalized, in-flow guidance, lead enablement tooling, and partner with engineering and design to improve performance at scale.

The role blends UX, product, and workflow design with leadership responsibilities, starting as an individual contributor and growing a team as needed, while ensuring responsible AI practices and measurable impact.