Claude AI Solutions Architect for Customer Success

Rozgoo; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

Anthropic is seeking a technical Product Engineer to join the Applied AI team. You will become a trusted advisor to Digital Native Businesses integrating the Claude API into their core products, guiding architecture design, evaluating frameworks, and shaping implementation patterns for LLMs.

Collaborating with Sales, Product, and Engineering, you will shepherd a focused set of customers from technical discovery through successful deployment, blending deep engineering with customer-facing skills

Responsibilities

• Serve as a specialist technical advisor to Anthropic customers as they deploy new products & workflows with our models: from discovery through deployment, coordinating internally across multiple teams to drive customer success
• Partner with account executives and solutions architects to translate customer business requirements into technical solutions
• Influence technical architecture decisions and customer product strategy by developing customized pilots, prototypes, and evaluation suites
• Lead hands‑on technical workshops and code reviews with customer engineering teams
• Identify common design patterns and contribute insights back to our Product and Engineering teams
• Create scalable public and internal assets, documenting the latest LLM prompting, evaling, agentic, and architecture techniques
• Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks
• Travel occasionally to customer sites for workshops, implementation support, and building relationships
• Attend conferences, lead speaking engagements, write blog posts and white papers on topics surrounding the AI space

Job description

Anthropic is seeking a technical Product Engineer to join the Applied AI team. You will become a trusted advisor to Digital Native Businesses integrating the Claude API into their core products, guiding architecture design, evaluating frameworks, and shaping implementation patterns for LLMs.

Collaborating with Sales, Product, and Engineering, you will shepherd a focused set of customers from technical discovery through successful deployment, blending deep engineering with customer-facing skills