Classroom Technology Support Specialist I

Opt For Healthy Living; San Diego (CA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Generous time off

CSU tuition waiver

Health coverage

Job summary

San Diego State University seeks a Technology Support Specialist I to deliver frontline classroom and AV technology support, help install and maintain instructional systems, and ensure reliable student and staff experiences. Working in the Learning Environments team, you’ll support faculty and students on campus, troubleshoot hardware and software, and contribute to innovative teaching spaces.

The role requires a bachelor’s degree in a related field and a California driver’s license; SDSU offers

Qualifications

• General knowledge of IT systems, applications and networks.
• Strong communication and interpersonal skills to assist students, faculty and staff.

Responsibilities

• Provide frontline technical support for classroom and audiovisual technologies.
• Troubleshoot hardware, software and AV technologies in instructional spaces.
• Assist with installation and maintenance of instructional systems and equipment upgrades.
• Develop training materials and respond promptly to technology requests.

Skills

IT support

Customer service

Communication

Troubleshooting

Education

Bachelor's degree in related field

Tools

AV systems

Job description

San Diego State University seeks a Technology Support Specialist I to deliver frontline classroom and AV technology support, help install and maintain instructional systems, and ensure reliable student and staff experiences. Working in the Learning Environments team, you’ll support faculty and students on campus, troubleshoot hardware and software, and contribute to innovative teaching spaces.

The role requires a bachelor’s degree in a related field and a California driver’s license; SDSU offers