Classroom & Event Technology Specialist

LRES Corporation; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

Loyola University Chicago cherche un spécialiste en technologie AV pour gérer l'installation et le support technique d'équipement audiovisuel afin d'améliorer l'expérience utilisateur dans les environnements académiques et événementiels. Ce rôle inclut l'assistance technique et l'implémentation de nouvelles solutions audiovisuelles, favorisant ainsi la collaboration et la formation au sein de l'université.

Qualifications

• Bachelor’s degree et 2 ans d'expérience pertinente.
• Familiarité avec l'équipement AV et les systèmes de médias.
• Compétences analytiques et de résolution de problèmes.

Responsibilities

• Installer et maintenir l'équipement AV pour les salles de classe.
• Fournir un soutien technique en temps réel pendant les événements.
• Gérer les demandes de service et maintenir la documentation.

Skills

Analytical skills

Problem-solving skills

Education

Bachelor's degree in business, digital media, computer science or related field

Tools

Crestron

Q-SYS

Zoom

Panopto

Office 365

Job description

Employment Opportunities Designed to Help Us Collaborate in Creation!

Classroom & Event Technology Specialist

Thank you for your interest in Loyola University Chicago. To view open positions, please enter your search criteria below. You may view all open positions by not specifying any search criteria and selecting the "Search" button.

Bookmark this Posting Print Preview |Apply for this Job

Position Details

Position Details Job Title CTS TECHNOLOGY COORDINATOR Position Number 8101325 Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Rogers Park-Lake Shore Campus Department Name IT SUPPORT SERVICES Location Code IT SUPPORT SERVICES Is this split and/or fully grant funded? No Duties and Responsibilities This position ensures a positive user experience by providing clear communication, timely support, and proactive solutions for classroom and event technology. Key responsibilities include managing service requests, maintaining documentation, and tracking IT assets. The role also involves staying current on technology trends and assisting with training initiatives. Position-specific duties include installing, configuring, and maintaining audiovisual (AV) equipment in classrooms, lecture halls, and event spaces. The specialist provides real-time technical support to minimize disruptions, conducts regular AV system inspections, and assists with technology upgrades. Additionally, they collaborate with faculty, IT teams, and vendors to implement new AV solutions and provide training on system usage and best practices.

General Responsibilities:

• Delivers a positive user experience by providing clear communication, timely support, and proactive solutions to technical issues.
• Supports IT service management processes by triaging support requests, prioritizing incidents, and following up on resolutions to improve service delivery
• Maintains area documentation, updates appropriate knowledge articles, and improves processes.
• Manages inventory by tracking, maintaining, and supporting IT assets.
• Engages in professional development by staying current on technology and assisting with training.
• Other duties as assigned.

Position Specific Responsibilities:

• Install, configure, troubleshoot, and maintain audiovisual (AV) equipment in classrooms, lecture halls, and event spaces to ensure reliable operation.
• Provide real-time technical assistance for faculty, staff, and event organizers, resolving AV issues promptly to minimize disruptions.
• Regularly inspect and test classroom AV systems, including projectors, microphones, speakers, displays, and control systems, to ensure optimal performance.
• Assist with classroom technology refresh projects, including replacing and upgrading AV equipment, ensuring compatibility with university standards.
• Work with faculty, IT teams, and vendors to implement new AV solutions and provide training on system usage and best practices.

Minimum Education and/or Work Experience Bachelor’s degree in business, digital media, computer science or related field and at least two years of directly relevant experience. Qualifications

• Strong analytical and problem-solving skills.
• Familiarity with a variety of technical concepts, practices, and procedures in both computer and media industries.
• Familiarity of using and troubleshooting operating systems (Windows, Macintosh), along with systems such as Crestron, Q- SYS , Zoom, Panopto, and Office 365.
• Experience with visual communications involving media streaming and video conferencing.
• Experience with audio systems such as Shure, Sennheiser, Biamp, QSC and general audio technologies (microphones, consoles, speakers).

Certificates/Credentials/Licenses None required, although any type of certification demonstrating expertise in computers, control systems, or help desk administration is a plus. Computer Skills

• Familiarity with a variety of technical concepts, practices, and procedures in both computer and media industries.
• Familiarity of using and troubleshooting operating systems (Windows, Macintosh), along with systems such as Crestron, Q- SYS , Zoom, Panopto, and Office 365.
• Experience with visual communications involving media streaming and video conferencing.
• Experience with audio systems such as Shure, Sennheiser, Biamp, QSC and general audio technologies (microphones, consoles, speakers).

Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands Lifting Working Conditions None Open Date 05/06/2025 Close Date Position Maximum Salary or Hourly Rate $75,000/ann Position Minimum Salary or Hourly Rate $60,000/ann Special Instructions to Applicants About Loyola University Chicago Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes —including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here .

Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy . Quick Link for Posting https://www.careers.luc.edu/postings/32828

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you hold a minimum of a bachelor's degree in the area of digital media, computer science, or a related field?

• Yes
• No

* Do you have a minimum of two years of directly relevant experience?

• Yes
• No

* Why do you want to work for Loyola University Chicago?

(Open Ended Question)

* How did you hear about this employment opportunity?

• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other

* How do your personal values align with Loyola University Chicago’s mission and values?

(Open Ended Question)

Applicant Documents

Required Documents

Resume

Cover Letter/Letter of Application

Optional Documents

Loyola University Chicago | Information: (773) 508 - 6000
1032 W Sheridan Rd | Chicago, IL | 60660
2018 (c) Loyola University Chicago | University Policies