Claims Technician, Workers' Comp Specialist

Markel Service, Incorporated; Kentucky; Vor Ort; USD 25.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health, dental and vision insurance

401(k) with employer match

Employee Stock Purchase Plan

Paid Time Off

Parental leave

Zusammenfassung

Markel Service, Incorporated is seeking a Claims Technician to initiate and direct case management activities within the claims process. The role emphasizes adherence to Markel Service Standards and supporting the team with timely, accurate tasks.

The position requires strong PC skills (Word, Excel, Outlook), excellent communication, problem solving, and the ability to manage high volumes with minimal supervision. Insurance experience is preferred, and US work authorization is required.

Qualifikationen

• Strong PC skills, especially in Word, Excel, Outlook and paperless working environment.
• Ability to learn other software required for role.
• Strong skills in verbal and written communication, analysis and problem solving, organization and time management.
• Excellent customer service skills.
• Detail-oriented.
• Self-directed and highly productive with minimal supervision.
• Comfortable with high volume workloads, multiple priorities and productivity standards.
• Experience working in a team-oriented, collaborative environment.
• Strong desire for continuous improvement.
• High School diploma or equivalent is required, some college is preferred.
• Insurance experience preferred.

Aufgaben

• Complete assigned daily claims support activities timely and accurately according to Markel Service Standards.
• Maintai n understanding of departmental service standards, guidelines, processes and procedures.
• Look for ways to improve efficiencies and minimize processing and workflow issues.
• Shares that information with team and management.
• Work effectively in a team environment to include participation on projects and testing initiatives.
• Display flexibility to support evolving department and business needs.

Kenntnisse

Proficient in Word, Excel, Outlook

Strong communication

Analytical problem solving

Time management

Customer service excellence

Team-oriented

Self-directed work

Ability to handle high volume

Insurance experience preferred

Ausbildung

High School diploma or equivalent

Some college preferred

Tools

Word

Excel

Outlook

Jobbeschreibung

Markel Service, Incorporated is seeking a Claims Technician to initiate and direct case management activities within the claims process. The role emphasizes adherence to Markel Service Standards and supporting the team with timely, accurate tasks.

The position requires strong PC skills (Word, Excel, Outlook), excellent communication, problem solving, and the ability to manage high volumes with minimal supervision. Insurance experience is preferred, and US work authorization is required.