Claims Support Specialist – In-Office

Trean Corporation; Ontario (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Trean Corporation is seeking a Claims Assistant to support Claims Adjusters with workers' compensation claims. The role involves office-based duties, claim setup in Origami, mail handling, scheduling medical appointments, and preparing correspondence for adjusters and providers.

The ideal candidate will have strong analytical and communication skills, solid organizational abilities, and the capacity to meet tight deadlines while maintaining accuracy and confidentiality.

Qualifications

• Excellent analytical and communication abilities are required.
• Strong organizational skills and attention to deadlines are essential.
• No prior insurance experience is required, but reliability is important.

Responsibilities

• Maintain a regular presence in the office during business hours.
• Receive mail, assign claim numbers, and attach to the correct file within 24 hours.
• Prepare and mail letters and wage determinations to adjusters with required enclosures.
• Set up new claims in Origami within 12 business hours of receipt.
• Assist adjusters with scheduling medical appointments within 48 hours.
• Provide copies of claim files to providers and attorneys within stated timeframes.
• Process payments for various expenses as directed.
• Scan correspondence and ensure proper indexing of medical bills.

Skills

Analytical skills

Verbal and written communication

Organizational skills

In-office presence

Education

High school diploma or GED

Bachelor’s degree or equivalent experience preferred

Tools

Origami

Job description

Trean Corporation is seeking a Claims Assistant to support Claims Adjusters with workers' compensation claims. The role involves office-based duties, claim setup in Origami, mail handling, scheduling medical appointments, and preparing correspondence for adjusters and providers.

The ideal candidate will have strong analytical and communication skills, solid organizational abilities, and the capacity to meet tight deadlines while maintaining accuracy and confidentiality.