Claims Support Specialist - Hybrid

Blue Cross Blue Shield of Michigan; Minnesota; Hybrid; USD 39,000 - 66,000; Full time

Job summary

AF Group in Minnesota (MN, USA) seeks a non-manager to support the Claims and Operations Team in a hybrid work arrangement.

Responsibilities include returning calls, printing and depositing checks, creating notes in the system, closing claim files, and assisting in file reviews, with computations of medical bills in line with workers’ compensation provisions. Four days in the office required.

Qualifications

• High school diploma or G.E.D. required.
• College coursework in English, Mathematics, Business Administration or Administrative Management.
• At least 2 years of administrative experience.
• Continuous learning required; certification encouraged.

Responsibilities

• Supports the customer service for the multi-functional Claims and Operations teams including check printing, bank deposits, mail management.
• Computes the proper payment for medical bills for non-indemnity and simple indemnity claims, considering treatment and workers’ compensation provisions.
• Provides administrative support to the Claims Department using word processing and spreadsheet applications.
• Communicates and collaborates with team members to ensure timely handling of claims; supports the team as required.
• Supports the account management process for the team's book of business.
• Adheres to the Employee Code of Ethical Conduct.

Skills

Independent work

Communication

Customer service

Organizational skills

Multitasking

Microsoft Windows

Education

High school diploma or GED

College coursework (English, Mathematics, Business Administration)

Administrative Management coursework/experience

Tools

Microsoft Windows

Job description

AF Group in Minnesota (MN, USA) seeks a non-manager to support the Claims and Operations Team in a hybrid work arrangement.

Responsibilities include returning calls, printing and depositing checks, creating notes in the system, closing claim files, and assisting in file reviews, with computations of medical bills in line with workers’ compensation provisions. Four days in the office required.