Claims Support Specialist — Growth, Perks & Impact

Holmes Murphy Insurance; West Des Moines (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Parental Leave

Tuition reimbursement

401k profit sharing

Generous time off

Volunteer time off

Job summary

Creative Risk Solutions (CRS) provides customized claims management services. They specialize in handling claims for Workers’ Compensation, General Liability, Property, and Auto, delivering tailored solutions to meet client needs.

CRS emphasizes a best-in-class culture, empowering employees to build trust, with honest communication and meaningful client relationships. We are not just handling claims; we’re supporting teams, insureds, claimants, and partners to achieve the best possible outcomes.

Qualifications

• Education: High school diploma; college degree preferred.
• Experience: 0-2 years claims experience with strong background in Workers’ Compensation and/or General Liability and Auto coverage preferred.
• Skills & Technical Competencies: Understanding of Workers’ Compensation, General Liability, and Auto insurance coverage, proficiency in claims processing procedures, strong organizational skills for managing multiple tasks simultaneously.

Responsibilities

• Receive, gather, and accurately transmit claims information to the company from insured, claimants, and internal staff promptly.
• Maintain accurate data on the computer system throughout the claim process, including final settlements.
• Generate daily checks for medical payments.
• Compile and interpret reports on designated accounts as requested.
• Handle medical workers’ compensation claims and/or general liability and auto claims across multiple jurisdictions.
• Manage multiple tasks and duties simultaneously with strong organizational skills.
• Assist adjusters with mandatory State Reporting, payment of bills, and managing correspondence with medical providers.

Skills

Workers’ Compensation

General Liability

Auto insurance

Claims processing procedures

Organizational skills

Education

High school diploma

College degree preferred

Job description

Creative Risk Solutions (CRS) provides customized claims management services. They specialize in handling claims for Workers’ Compensation, General Liability, Property, and Auto, delivering tailored solutions to meet client needs.

CRS emphasizes a best-in-class culture, empowering employees to build trust, with honest communication and meaningful client relationships. We are not just handling claims; we’re supporting teams, insureds, claimants, and partners to achieve the best possible outcomes.