Claims Support Specialist

Sedgwick; Dubuque (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Sedgwick is seeking a Claims Assistant to support our claims staff and perform office tasks for client programs. The role emphasizes accuracy, teamwork, and timely processing of information.

You will enter new claims, review notes, process payments, handle mail, and prepare letters and reports. High school diploma or GED and at least six months of clerical or customer service experience are required.

Qualifications

• Excellent oral and written communication is required.
• Strong organizational skills and attention to detail are essential.
• Ability to work effectively in a team environment.
• Experience meeting performance competencies and standards is expected.

Responsibilities

• Sets up and enters new claims into the claims management system.
• Inputs and reviews notes/diaries in the claims system.
• Processes payments and handles mail, filing, faxing, and photocopying.
• Prepares letters, reports, and forms.
• Answers calls, sets up medical appointments, and may provide customer service.
• Performs additional duties and supports quality programs.

Skills

Excellent oral and written

Strong organizational

Team orientation

Performance competencies

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Assistant to support our claims staff and perform office tasks for client programs. The role emphasizes accuracy, teamwork, and timely processing of information.

You will enter new claims, review notes, process payments, handle mail, and prepare letters and reports. High school diploma or GED and at least six months of clerical or customer service experience are required.