Claims Support & Documentation Specialist

Staffing Solutions Organization LLC (SSO); Winthrop (ME); Hybrid; USD 54,000 - 60,000; Full time

Job summary

Staffing Solutions Organization LLC (SSO) in Winthrop, Maine, is hiring for an administrative support role to assist the adjudicative team with information gathering, medical evidence organization, communications, and case documentation. The position supports claims processing in a fast-paced environment with strong attention to detail.

The role suits candidates with administrative, claims processing, customer service, medical office, or social services experience and offers onsite work

Qualifications

• Strong customer service and communication skills.
• Ability to follow written and verbal instructions.
• Proficiency with Microsoft Office applications and other computer-based systems.
• Ability to review documents for accuracy and completeness.
• Ability to work independently and as part of a team.

Responsibilities

• Contact claimants, healthcare providers, employers, and authorized third parties by phone and mail to obtain medical and vocational documentation.
• Schedule and coordinate medical and psychological consultative examinations as directed by adjudicators and medical consultants.
• Track and document claim-related activities and correspondence.
• Scan, index, and maintain electronic documentation.
• Ensure files are complete, accurate, and organized in accordance with agency requirements.

Skills

Customer service

Communication

MS Office

Document review

Team player

Tools

Microsoft Office

Job description

Staffing Solutions Organization LLC (SSO) in Winthrop, Maine, is hiring for an administrative support role to assist the adjudicative team with information gathering, medical evidence organization, communications, and case documentation. The position supports claims processing in a fast-paced environment with strong attention to detail.

The role suits candidates with administrative, claims processing, customer service, medical office, or social services experience and offers onsite work