Claims Support & Data Entry Specialist

USI Insurance Services; Portsmouth, Northern (NH, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

USI Insurance Services in Portsmouth, NH, is seeking a Claims Support Associate to assist with routine claim administration, data entry for field adjusters, and basic reporting. Under supervision, you will help ensure accurate documentation and timely processing.

The role emphasizes strong communication, teamwork, and attention to detail. Candidates should be capable of navigating multiple systems, using Microsoft Office, and delivering reliable support to internal and external customers.

Qualifications

• 1 year + of experience interacting with people or customers.
• High school diploma or graduate equivalent degree required.
• Basic knowledge of claims function and processes a plus.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work well in a team environment.
• Must have a capacity for analytical thinking and strong problem-solving skills.
• Working knowledge of Microsoft Office suite of products.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• High attention to detail and accuracy.
• Effective organizational, multi-tasking, and prioritizing skills.
• Ability to follow policies, procedures, and regulations.

Responsibilities

• Communicate with internal and external customers and adjusters effectively.
• Report basic claims and use basic features of carrier/TPA claim management systems.
• Participate in the execution of claims denial review, reservation of rights review, and claim reporting.
• Assist in entering claims data on behalf of field adjusters.
• Proofread documents for accuracy and completeness.

Skills

Communication skills

Teamwork

Microsoft Office

Attention to detail

Analytical thinking

Education

High school diploma

Tools

Claims management systems

Job description

USI Insurance Services in Portsmouth, NH, is seeking a Claims Support Associate to assist with routine claim administration, data entry for field adjusters, and basic reporting. Under supervision, you will help ensure accurate documentation and timely processing.

The role emphasizes strong communication, teamwork, and attention to detail. Candidates should be capable of navigating multiple systems, using Microsoft Office, and delivering reliable support to internal and external customers.