Claims Supervisor: Lead a Dynamic Claims Team

Erie Insurance; Silver Spring (MD); Hybrid; USD 89,000 - 142,000; Full time

Job summary

Erie Insurance in Maryland is seeking a Supervising Claims Manager to lead and mentor assigned claims adjusters. The role oversees claims handling, reviews files, and ensures compliant reserves while guiding teams across Silver Spring, Hagerstown, or Richmond offices.

It may involve catastrophe-team travel on short notice and collaboration with leadership to improve procedures. The position requires leadership experience in claims, a strong knowledge of estimating standards, and licensed

Qualifications

• High school diploma or equivalent with six years of claims experience.
• Associate degree with four years of claims experience.
• Bachelor’s degree with two years of claims experience.

Responsibilities

• Supervises and trains claims adjusters and other claims personnel.
• Oversees claims handling and ensures adherence to policy and reserves.
• Reviews claims files for coverage and reserves; provides counsel and action as needed.
• May travel for catastrophe-team assignments and support trial preparations.

Skills

Leadership

Claims experience

People management

Process improvement

Education

High school diploma

Associate degree

Bachelor’s degree

Tools

Estimating software

Job description

Erie Insurance in Maryland is seeking a Supervising Claims Manager to lead and mentor assigned claims adjusters. The role oversees claims handling, reviews files, and ensures compliant reserves while guiding teams across Silver Spring, Hagerstown, or Richmond offices.

It may involve catastrophe-team travel on short notice and collaboration with leadership to improve procedures. The position requires leadership experience in claims, a strong knowledge of estimating standards, and licensed