Claims Operations Lead (Hybrid)

Erie Insurance; Milwaukee (WI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Pension

401(k) with match

Paid time off

Career development

Job summary

Erie Insurance is seeking a Claims Supervisor to oversee a team of property claims specialists and adjusters. The role involves supervising daily operations, training staff, and ensuring adherence to company policies across the West region.

The position is in-office with hybrid flexibility, reporting to Claims leadership. A strong background in claims handling and leadership is required, with a valid driver’s license and applicable licenses as needed.

Qualifications

• High school diploma or equivalent required; bachelor’s preferred.
• Experience in leadership roles and claims-related work.
• Experience with estimating software is preferred.

Responsibilities

• Supervise and train claims adjusters and staff.
• Review claims for coverage and reserves; provide guidance.
• Lead process improvements and liaise with leadership on procedures.

Skills

Leadership

People management

Communication

Decision making

Education

High school diploma or equivalent

Associate degree

Bachelor’s degree

Tools

Estimating software

Driver’s license

Job description

Erie Insurance is seeking a Claims Supervisor to oversee a team of property claims specialists and adjusters. The role involves supervising daily operations, training staff, and ensuring adherence to company policies across the West region.

The position is in-office with hybrid flexibility, reporting to Claims leadership. A strong background in claims handling and leadership is required, with a valid driver’s license and applicable licenses as needed.