Claims Supervisor II - Commercial Auto - BI

Philadelphia Insurance Companies; Plano (TX); Hybrid; USD 114,000 - 148,000; Full time

Benefits offered by this job

Tuition reimbursement

401K match

Volunteer Benefits

Paid Vacation

Educational Incentives

Family Friendly Benefits

Investment Incentives

Job summary

Philadelphia Insurance Companies, a member of the Tokio Marine Group, seeks a Claims Supervisor II - Commercial Auto - BI to lead a claims handling unit in Plano, TX. The role includes supervising adjusters, overseeing investigations and ensuring policy procedures and service targets are met.

The position offers a hybrid work model with remote consideration and a strong benefits package as part of a national program.

Qualifications

• Bachelor's degree preferred.
• 10+ years related experience and/or training; or equivalent combination of education and experience.
• Associate in Claims, CPCU or other industry related studies.
• Experience with Windows operating system.
• Basic Word processing skills.

Responsibilities

• Supervises claims adjusters and staff to manage day-to-day handling and settlement of claims.
• Oversees investigation of insurance claims and ensures procedures are followed.
• Monitors budget and productivity while meeting customer service targets.
• Participates in hiring, training, evaluation and development of claims staff.

Education

Bachelor's degree preferred

Associate in Claims or CPCU

Tools

Windows OS

Word processing

Job description

Description

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

We are looking for a Claims Supervisor II - Commercial Auto - BI to join our team.

Summary

• Supervises claims adjusters and technical support staff to manage the day-to-day handling and settlement of claims, the processing and tracking of documents, making payments, tracking trends and communicating with underwriting.


• A typical day will include the following:


• Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims.


• Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met.


• Assures that department targets for customer service quality and priorities are met.


• Participates in the hiring, training, evaluation and development of the claims staff.

Qualifications

• High School Diploma; Bachelor's degree from a four-year college or university preferred.


• 10 plus years related experience and/or training; or equivalent combination of education and experience.


• Associate in Claims, CPCU or other industry related studies.


• Experience with Windows operating system.


• Basic Word processing skills.

National Range: $114,408.00 - $148,058.00

Ultimate salary offered will be based on factors such as applicant experience and geographic location.

Ultimate salary offered will be based on factors such as applicant experience and geographic location.

We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team.

Remote consideration will be given to qualified candidates located outside of the primary geographic region.

PHLY preferred locations: Arizona, (Phoenix); California (Roseville); Oregon, (West Linn); and Texas, (Plano).

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx