Claims Strategy Lead for Client-Focused Insurance

Acrisure LLC; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Acrisure LLC in New York, NY seeks a Claims Manager to lead client claims strategies and deliver high-level service. You will educate clients, coordinate with adjusters and attorneys, analyze claims data, and leverage Salesforce and MS Office to drive outcomes.

Deep customer service focus and strong communication are essential to advocate for clients and ensure timely, accurate updates across stakeholders.

Qualifications

• Customer service experience with a focus on insurance claims.
• Ability to communicate clearly with clients and stakeholders.
• Analytical skills to identify trends in claims data.

Responsibilities

• Educate clients on claims management procedures.
• Coordinate claims strategy with clients, adjusters and attorneys.
• Analyze claims and financial data to present summaries and strategies.
• Deliver proactive, professional client communication to meet high service levels.
• Communicate with adjusters, attorneys, and medical professionals for timely updates.
• Leverage Salesforce to manage claims data and generate reports.
• Perform daily tasks in Word, Excel, Outlook, and Acrobat with accuracy.

Skills

Customer Service skills

Strong communication skills

Basic Mathematical & Analytical skills

Basic Computer skills

Job description

Acrisure LLC in New York, NY seeks a Claims Manager to lead client claims strategies and deliver high-level service. You will educate clients, coordinate with adjusters and attorneys, analyze claims data, and leverage Salesforce and MS Office to drive outcomes.

Deep customer service focus and strong communication are essential to advocate for clients and ensure timely, accurate updates across stakeholders.