Claims Specialist: In-Office Training & Growth

Liberty Mutual; Overland Park (KS); On-site; USD 64,000 - 78,000; Full time

Job summary

Federated Insurance in Overland Park, KS is hiring for a full-time Claims role. No prior insurance experience is required, as a comprehensive training program will prepare you to assist clients through the claims process and return them to normalcy after a loss.

You will collaborate with policyholders, physicians, attorneys, and contractors to settle claims promptly and fairly, explain coverages, and determine claim values.

Qualifications

• Four-year degree required or in progress.
• Experience in customer service across industries.
• Ability to make confident decisions with available information.
• Strong written and verbal communication skills.
• Leadership experience is a plus.
• Excellent analytical and computer skills.

Responsibilities

• Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
• Explain policy coverage to policyholders and third parties.
• Complete thorough investigations and document facts relating to claims.
• Determine the value of damaged items or accurately pay medical and wage loss benefits.
• Negotiate settlements with policyholders and third parties.
• Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.

Skills

Customer service

Communication skills

Analytical skills

Time management

Leadership experience

Education

Bachelor's degree or four-year degree

Job description

Federated Insurance in Overland Park, KS is hiring for a full-time Claims role. No prior insurance experience is required, as a comprehensive training program will prepare you to assist clients through the claims process and return them to normalcy after a loss.

You will collaborate with policyholders, physicians, attorneys, and contractors to settle claims promptly and fairly, explain coverages, and determine claim values.