Claims Specialist — Auto & Property (In-Office)

Erie Insurance; Peoria (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Premier health benefits

Pension plan

401(k) with match

Paid time off

Career development and tuition aid

Job summary

Erie Insurance in Peoria, IL, is seeking experienced claims professionals to settle first and third party auto and low severity property claims under supervision. The role requires effective contact with policyholders and claimants, and timely handling of inquiries and documentation.

The position emphasizes adherence to authority limits, regular review of claims, and occasional support for property claims during peak periods. In-office presence is required at the Peoria, IL office.

Qualifications

• High school diploma or GED and one year of related claims handling, customer service, or clerical experience required.
• Bachelor's or Associate's degree preferred.
• Pursuit of general insurance education preferred.
• Obtain appropriate licenses as required by state within 45 days of employment for external applicants and 90 days for internal applicants.

Responsibilities

• Processes first party automobile, third party liability automobile and low severity property claims within limits of authority.
• Establishes contact with all parties involved in the claim as per ERIE's expectations.
• Handles inquiries from policyholders, agents, insurance carriers, claimants, and others.
• Prepares correspondence, forms and related materials; reviews pending claims regularly.
• Provides support for property claims during periods of heavy volume.

Skills

Self-Development

Decision Quality

Values Diversity

Nimble Learning

Customer Focus

Ensures Accountability

Detail Orientation

Information Management

Job-Specific Knowledge

Education

High school diploma or GED

Bachelor's or Associate degree preferred

Job description

Erie Insurance in Peoria, IL, is seeking experienced claims professionals to settle first and third party auto and low severity property claims under supervision. The role requires effective contact with policyholders and claimants, and timely handling of inquiries and documentation.

The position emphasizes adherence to authority limits, regular review of claims, and occasional support for property claims during peak periods. In-office presence is required at the Peoria, IL office.