Claims Services Support: Intake & Client Care

Triton CMS for Programs; Lake Worth (TX); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) with company match

Comprehensive benefits package

Professional development opportunities

Job summary

Triton CMS for Programs is seeking a detail-oriented Claim Services Support person in Lake Worth, Texas. This key role involves managing incoming claims and inquiries while ensuring accurate documentation and exceptional service to clients and internal teams.

Applicants must have a high school diploma or GED and over 5 years of experience in claims or customer service, with strong attention to detail and excellent communication skills. The position offers a hybrid work schedule and various benefits including a 401(k) with company match.

Qualifications

• 5+ years of experience in claims, insurance operations, or customer service.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and ability to learn internal claims systems.

Responsibilities

• Receive, review, and distribute incoming claims, notices, and correspondence.
• Serve as a primary point of contact for incoming calls and inquiries.
• Process and route claim-related transactions, including losses and recoveries.
• Assist with outgoing correspondence and general claims administration.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Problem-solving

Microsoft Office proficiency

Education

High school diploma or GED

Bachelor’s degree in business or Insurance (preferred)

Job description

Triton CMS for Programs is seeking a detail-oriented Claim Services Support person in Lake Worth, Texas. This key role involves managing incoming claims and inquiries while ensuring accurate documentation and exceptional service to clients and internal teams.

Applicants must have a high school diploma or GED and over 5 years of experience in claims or customer service, with strong attention to detail and excellent communication skills. The position offers a hybrid work schedule and various benefits including a 401(k) with company match.