Claims Representative Internship - Summer 2027

Auto-Owners Insurance; Macon (GA); On-site; USD 20,000 - 29,000; Full time

Job summary

Auto-Owners Insurance in Georgia seeks a motivated Claims Intern to help investigate and assemble facts, determine policy coverage, and evaluate losses. The role involves studying policies, supporting the resolution of claims, and assisting with negotiations and settlements as needed.

You will interact with agents and policyholders, gain exposure to liability analysis, and may attend arbitrations or mediations as part of learning the claims process.

Qualifications

• Currently enrolled in college as a junior or senior
• Excellent written and verbal communication skills
• Ability to resolve complex issues
• Able to organize and interpret data
• Able to handle multiple assignments
• Detail-oriented

Responsibilities

• Investigate and assemble facts to determine policy coverage and loss amount
• Evaluate liability and decide to pay or deny losses
• Study insurance policies, endorsements and forms to understand coverage
• Work toward resolution of claims and participate in arbitrations, mediations, depositions or trials as needed
• Ensure timely and accurate claim payments
• Assist agents, policyholders and others and handle investigations by phone, mail and on-site

Skills

Student status

Communication skills

Resolve issues

Data interpretation

Multitask

Detail-oriented

Job description

Job Description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses. Become familiar with insurance coverage by studying insurance policies, endorsements and forms. Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary. Ensure that claims payments are issued in a timely and accurate manner. Service the needs of agents, policyholders and others. Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay Rate of pay starts at $18.00 per hour.

Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. *Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states.

We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002.