Claims Representative Internship - Summer 2027

aoins; Columbia (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

Auto-Owners Insurance is seeking a Claims Intern to join our team in Columbia, SC. You will investigate facts, assess coverage and loss amounts, and support claim resolution while studying policies and forms.

The role involves on-site investigations and collaboration with agents and policyholders. Ideal candidates are enrolled in college as juniors or seniors with strong communication, problem-solving, data interpretation, and detail orientation.

Qualifications

• Excellent written and verbal communication skills related to inquiries and claims.
• Ability to resolve complex issues with careful analysis of facts.
• Ability to organize and interpret data from multiple sources.
• Capability to manage multiple assignments simultaneously.
• Strong attention to detail and accuracy in work.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate loss amounts and analyze liability.
• Become familiar with insurance coverage by studying policies, endorsements and forms.
• Contribute toward claim resolution and may attend arbitrations or trials as needed.
• Ensure timely and accurate claims payments to policyholders and agents.
• Assist policyholders and agents; conduct investigations by phone, mail and on-site.

Skills

Communication

Resolve complex issues

Data interpretation

Multi-tasking

Detail oriented

Education

Junior/Senior in college

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensures that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

Students should be currently enrolled and entering their junior or senior year in college

• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail oriented

Rate of Pay

Rate of pay starts at $18.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.