Claims Representative Internship - Summer 2027

Auto-Owners Insurance; Traverse City (MI); On-site; USD 20,000 - 29,000; Full time

Job summary

Auto-Owners Insurance is seeking a motivated student for a summer claims intern position. You will investigate and assemble facts, determine policy coverage, evaluate loss, and assist with timely payments while learning the claims process.

The internship emphasizes communication, data interpretation, and organizing complex information, with exposure to inspections, arbitrations, and negotiations as needed. Rate starts at $18.00 per hour.

Qualifications

• Above-average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented work style.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate loss, analyze liability, and pay or deny losses.
• Become familiar with insurance coverage by studying policies, endorsements, and forms.
• Work toward resolution of claims, including arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.

Skills

Communication

Data interpretation

Issue resolution

Organization

Multi-tasking

Attention to detail

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a claims intern for the summer.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Requirements

• Students should be currently enrolled and entering their junior or senior year in college.
• Above-average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Compensation

Rate of pay starts at $18.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

About Auto-Owners

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it’s ringing, we treat people like they’re people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002.