Claims Representative Internship - Summer 2027

Auto-Owners Insurance; Lansing (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Auto-Owners Insurance, a top-rated insurer, invites motivated students to join us for summer 2027 as a Claims Representative Intern in Lansing, Michigan. This paid internship provides real-world exposure to the claims process and a chance to work closely with experienced professionals.

You will investigate and assemble facts, study policies, evaluate loss amounts, determine coverage, and support timely claim payments while serving agents and policyholders.

Qualifications

• Students must be enrolled and entering junior or senior year in college.
• Strong written and verbal communication.
• Ability to resolve complex issues.
• Organize and interpret data; manage multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate facts, determine policy coverage and loss amount, assess liability, and pay or deny losses.
• Become familiar with insurance coverage by studying policies, endorsements and forms.
• Work toward resolution of claims; may attend arbitrations, mediations, depositions, or trials.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Skills

Communication skills

Issue resolution

Data interpretation

Multitasking

Attention to detail

Education

Junior or Senior college student

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual for summer 2027 to join our team as a Claims Representative Intern.

The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensures that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Qualifications

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret dataAbility to handle multiple assignments
• Detail-oriented

Rate of Pay Rate of pay starts at $20.00 per hour.

Equal Employment Opportunity Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. *Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002.