Claims Processor I

Sutter Health; Montana; On-site; USD 30,000 - 41,000; Full time

Job summary

Sutter Health is seeking a detail-oriented specialist to pre-register patients and coordinate financial clearance before their day of service. You will handle non-clinical referrals, authorizations, and unbilled follow-up while delivering excellent customer service across patient interactions.

Preferred candidates have HS Diploma, strong communication skills, and proficiency with Word, Excel, Visio, PowerPoint, and internet research.

Qualifications

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma: High School Diploma or General Education Diploma (GED) or equivalent education/experience.
• Basic bookkeeping principles, general business procedures, knowledge of consumer collection and billing rules and regulations.
• Written and verbal communication skills.
• Ability to process requests quickly, accurately, and consistently with general supervision.
• Able to work with others in a flexible and cooperative manner.
• Proficient in using Microsoft Word, Excel, Visio and PowerPoint, and internet research.

Responsibilities

• Serve as the pre-service point of contact for patients to obtain information to pre-register and financially clear patients prior to day of service delivery.
• Handle non-clinical referrals and authorization coordination and unbilled account follow-up.
• Enhance the patient experience throughout all patient interactions by demonstrating knowledge of Sutter’s Health system and service offerings.

Skills

Basic bookkeeping

Written and verbal communication

Process requests quickly

Team collaboration

Education

HS Diploma

Tools

Microsoft Word

Excel

Visio

PowerPoint

Internet research

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

S3-Sutter Shared Services-Utah

Position Overview:

Serves as the pre-service point of contact for patients to obtain all necessary information to pre-register and financially clear patients prior to day of service delivery. Handles non-clinical referrals and authorization coordination and unbilled account follow-up. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact by demonstrating knowledge of Sutter’s Health system and service offerings.

Job Description :

EDUCATION

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma: High School Diploma or General Education Diploma (GED) or equivalent education/experience

SKILLS AND KNOWLEDGE

• Basic bookkeeping principles, general business procedures, knowledge of consumer collection and billing rules and regulations.
• Written and verbal communication skills.
• Ability to process requests quickly, accurately, and consistently with general supervision.
• Able to work with others in a flexible and cooperative manner.
• Proficient in using Microsoft Word, Excel, Visio and PowerPoint, and internet research.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday – Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $21.44 to $30.02 / hour

The posted pay range is based on the position’s primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.