Claims Processor I

Sutter Health; Alaska; On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health is seeking a patient service coordinator to act as the pre-service point of contact, helping patients pre-register and financially clear prior to service. You will manage non-clinical referrals, authorization coordination, and follow-up on unbilled accounts while delivering excellent service aligned with Sutter Health offerings.

The role emphasizes accurate information, efficient processing, and collaborative teamwork with care teams to ensure a smooth patient journey from contact

Qualifications

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma: High School Diploma or General Education Diploma (GED) or equivalent education/experience
• Strong communication and organizational skills are essential for patient pre-registration and billing coordination.

Responsibilities

• Serve as the pre-service point of contact for patients to obtain information to pre-register and financially clear patients prior to day of service.
• Handle non-clinical referrals and authorization coordination and unbilled account follow-up.
• Enhance the patient experience by providing knowledgeable information about Sutter Health offerings during all interactions.

Skills

Basic bookkeeping principles

General business procedures

Consumer collection rules

Written communication

Verbal communication

Fast, accurate processing

Team collaboration

Microsoft Word

Microsoft Excel

Microsoft Visio

PowerPoint

Internet research

Education

Equivalent experience accepted

HS Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Visio

PowerPoint

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

S3-Sutter Shared Services-Utah

Position Overview:

Serve as the pre-service point of contact for patients to obtain all necessary information to pre-register and financially clear patients prior to day of service delivery. Handles non-clinical referrals and authorization coordination and unbilled account follow-up. Enhances the patient experience throughout all patient interactions by serving as the customer Service point of contact by demonstrating knowledge of Sutter's Health system offerings.

Job Description

EDUCATION

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma: High School Diploma or General Education Diploma (GED) or equivalent education/experience

We are so glad you are interested in joining Sutter Health!

Organization:

S3-Sutter Shared Services-Utah

Position Overview:

Serve as the pre-service point of contact for patients to obtain all necessary information to pre-register and financially clear patients prior to day of service delivery. Handles non-clinical referrals and authorization coordination and unbilled account follow-up. Enhances the patient experience throughout all patient interactions by serving as the customer Service point of contact by demonstrating knowledge of Sutter's Health system offerings.

Job Description

EDUCATION

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma: High School Diploma or General Education Diploma (GED) or equivalent education/experience

Browse Careers

EDUCATION

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma: High School Diploma or General Education Diploma (GED) or equivalent education/experience

SKILLS AND KNOWLEDGE

• Basic bookkeeping principles, general business procedures, knowledge of consumer collection and billing rules and regulations.
• Written and verbal communication skills.
• Ability to process requests quickly, accurately, and consistently with general supervision.
• Able to work with others in a flexible and cooperative manner.
• Proficient in using Microsoft Word, Excel, Visio and PowerPoint, and internet research.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None, Once a Month

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $21.44 to $30.02 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.