Claims Process & Support Specialist

Markel

Cranston (RI)

On-site

USD 25,000 - 52,000

Full time

10 days ago

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Benefits offered by this job

Health, dental & vision insurance

401(k) with employer match

PTO and holidays

Employee stock purchase plan

Parental leave

Job summary

Markel in Cranston, RI seeks a Claims Technician to support case management and the claims process with moderate guidance. You will initiate, direct, and control activities in line with the Markel Service Standards to ensure accurate, timely processing.

US work authorization is required; the role offers a competitive salary range and benefits. The position includes opportunities to contribute to process improvements and team-based problem solving within a Fortune 500 insurer.

Qualifications

US work authorization required; Markel does not sponsor visas.

Responsibilities

Complete assigned daily claims support activities timely and accurately according to Markel Service Standards.
Maintain understanding of departmental service standards and guidelines, systems, workflows, reports, forms, products, and other information needed to complete work assignments.
Understand implications of the business environment including processes and technology to provide analysis and advice in area of expertise. Influence decisions on workflow and service standards within team to achieve goals of Markel.
Stay abreast of changes in operational procedure and identify and communicate process enhancement opportunities to management that allow for service improvements and/or increasing efficiencies.