Claims Operations Associate — Hybrid Insurance Tech

Vega; Atlanta (GA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Flexible PTO

Onsite gym

Coffee bar snacks

Onsite parking

Monthly lunches

Job summary

Vega is seeking a Claims Operations Associate to help build a modern commercial insurance claims workflow. You will receive inbound inquiries from agents, insureds, and brokers, enter data into our claims system, and provide updates on open losses as part of a growing claims team.

This hybrid Atlanta-based role requires strong communication, detailed data entry, and collaboration across multi-disciplinary teams in a fast-growing company backed by top investors.

Qualifications

• 2+ years in a call center or customer-facing role.
• Commercial Insurance background a plus
• Strong property & casualty exposure in auto preferred
• Proficient in Microsoft Office and Google Suite
• Excellent written and verbal communication, plus collaboration

Responsibilities

• Accept inbound calls and emails from agents, brokers and insureds reporting new losses.
• Enter data accurately into the claims management system and provide updates on open losses.
• Provide high-level claim insights (e.g., claim number, handling adjuster contact).
• Handle special projects or duties within the claims organization.

Skills

Call center experience

Communication

Team collaboration

Data entry

Microsoft Office

Google Suite

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Suite

Job description

Vega is seeking a Claims Operations Associate to help build a modern commercial insurance claims workflow. You will receive inbound inquiries from agents, insureds, and brokers, enter data into our claims system, and provide updates on open losses as part of a growing claims team.

This hybrid Atlanta-based role requires strong communication, detailed data entry, and collaboration across multi-disciplinary teams in a fast-growing company backed by top investors.