Claims Negotiation & Resolution Specialist

Arbella 56 Group; Wakefield (MA); Hybrid; USD 49,010 - 51,008; Full time

Benefits offered by this job

Profit-share bonus program

Nutritional counseling

Mental health resources

Tuition assistance

Community volunteering opportunities

Robust training and mentorship programs

Job summary

Arbella 56 Group is seeking Claim Service Specialists to advocate for customers experiencing loss. They will communicate directly with clients to investigate claims, check case facts, negotiate settlements, and maintain accurate documentation.

The ideal candidates will have strong attention to detail and customer service experience. This position offers a hybrid work schedule, profit-sharing bonuses, and comprehensive wellness programs and professional development opportunities.

Qualifications

• Commitment to providing excellent customer service.
• Highly effective communication skills, both verbal and written.
• Strong time management and organizational skills.

Responsibilities

• Act as advocates for customers who have experienced a loss.
• Check claim case facts and report on each settlement accurately.
• Negotiate settlements with individuals, attorneys, and insurance carriers.

Skills

Customer service excellence

Effective communication skills

Time management

Attention to detail

Negotiation skills

Job description

Arbella 56 Group is seeking Claim Service Specialists to advocate for customers experiencing loss. They will communicate directly with clients to investigate claims, check case facts, negotiate settlements, and maintain accurate documentation.

The ideal candidates will have strong attention to detail and customer service experience. This position offers a hybrid work schedule, profit-sharing bonuses, and comprehensive wellness programs and professional development opportunities.