Claims Manager - Primary Casualty

AXIS (AXIS Capital); New York (NY); Hybrid; USD 125,000 - 165,000; Full time

Job summary

An established industry player is seeking a Claims Manager for their Primary Casualty division. This role offers a unique opportunity to lead a talented team, manage complex claims, and contribute to the company’s success. You will oversee the evaluation of claims, mentor staff, and maintain strong relationships with clients and stakeholders. With a commitment to inclusivity and professional growth, this organization provides an engaging environment where your skills in negotiation and analysis will shine. Join a forward-thinking company that values its people and offers competitive compensation and benefits.

Benefits

Health and Wellness Programs

Retirement Plans

Tuition Reimbursement

Paid Vacation

Competitive Incentives

Qualifications

• Experience managing primary casualty general liability claims nationwide.
• Preferred experience with New York Labor Law litigation.

Responsibilities

• Supervise and mentor a team of senior general liability adjusters.
• Lead technical aspects of claims handling and communicate with managers.
• Maintain professional relationships with stakeholders and ensure high service standards.

Skills

Communication Skills

Negotiation Skills

Analytical Skills

Microsoft Office

SharePoint

Team Leadership

Coaching

Mentoring

Education

Bachelor’s Degree

Job description

Join to apply for the Claims Manager - Primary Casualty role at AXIS (AXIS Capital)

About AXIS

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand out for our outstanding client service, intelligent risk-taking, and superior risk-adjusted returns for our shareholders. We maintain an entrepreneurial, disciplined, and ethical corporate culture. As a member of AXIS, you join a top industry team.

Our Culture

At AXIS, we believe our strength lies in our people. We foster an inclusive and welcoming environment where employees of all backgrounds feel empowered to be themselves, bringing their whole selves to work.

Equal Opportunity

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, marital status, or any characteristic protected by law. Accommodations are available upon request during the selection process.

Job Responsibilities

• Supervise and mentor a team of senior general liability adjusters, supporting timely and accurate claims evaluation.
• Lead technical aspects of claims handling, including large loss evaluations, reserve recommendations, and coverage evaluations.
• Communicate regularly with Claim and Underwriting Managers on key claim metrics and industry trends.
• Review team’s pending claims, provide guidance, and monitor performance metrics.
• Contribute to expense management through effective team and vendor oversight.
• Represent AXIS professionally in the marketplace and support underwriting efforts.
• Maintain professional relationships with internal and external stakeholders, including insureds, brokers, and outside counsel.
• Respond promptly to inquiries, ensuring high customer service standards.

Qualifications

• Bachelor’s Degree.
• Experience managing primary casualty general liability claims nationwide, including specific experience with New York construction, hospitality, real estate, habitational, and product risks.
• Preferred: experience handling New York Labor Law litigation.

Skills and Attributes

• Excellent communication, negotiation, and analytical skills.
• Proficiency in Microsoft Office and SharePoint.
• Ability to work in a hybrid environment and travel as needed.
• Licenses as required for adjusters.
• Strong team leadership, coaching, and mentoring abilities.

Compensation and Benefits

Salary ranges vary by location: NJ ($120K - $160K), GA ($115K - $155K), NY ($125K - $165K). Offers are based on experience and location. Additional benefits include competitive incentives, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and more.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Insurance