Claims Manager - Primary Casualty

Axis Capital; New York (NY); Hybrid; USD 125,000 - 165,000; Full time

Job summary

Ein dynamisches Unternehmen in der Versicherungsbranche sucht einen erfahrenen Fachmann für die Leitung eines Teams von Schadensachbearbeitern. In dieser Rolle sind Sie verantwortlich für die technische und administrative Aufsicht, die Entwicklung des Teams und die Sicherstellung einer hervorragenden Kundenbetreuung. Sie arbeiten in einer hybriden Umgebung und haben die Möglichkeit, Ihre Fähigkeiten in einem unterstützenden und inklusiven Umfeld weiterzuentwickeln. Diese Position bietet die Chance, mit internen und externen Stakeholdern zusammenzuarbeiten und Ihre Expertise in der Schadenbearbeitung einzubringen. Wenn Sie eine Leidenschaft für das Management von Schadensfällen haben und in einem engagierten Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Umfassende Gesundheitspläne

Wellness-Programme

Rentenpläne

Studiengebührenrückerstattung

Bezahlter Urlaub

Qualifications

• Erfahrung in der Verwaltung von Primärschadenfällen in den USA, insbesondere in New York.
• Erfahrung in der Bearbeitung von New Yorker Arbeitsrecht-Streitigkeiten ist sehr wünschenswert.

Responsibilities

• Leitet und schult ein Team von Schadensachbearbeitern zur Bereitstellung exzellenter Dienstleistungen.
• Bereitet umfassende Bewertungen und Reservierungsempfehlungen vor.

Skills

Kommunikation

Verhandlungsgeschick

Analytische Fähigkeiten

Coaching und Mentoring

Multitasking

Education

Bachelor-Abschluss

Tools

Microsoft Office Suite

SharePoint

Job description

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Reporting to Head of Primary Casualty Claims and under limited direction, provides technical and administrative supervision to a team of experienced senior general liability adjusters. Acts as a technical lead for the team; supporting timely and accurate evaluation of claims and litigation in a manner that exceeds auditor expectations.

*Preferred candidates will be able to commute to an AXIS office, we are a hybrid work environment 3 days week.

Key Duties & Responsibilities:
* Trains, mentors and coaches a team to deliver excellent service and appropriate results with an emphasis team development, professional growth, performance management and technical guidance
* Prepares timely, appropriate and concise large loss evaluations and reserve recommendations (assists team in same) suitable for distribution to senior management
* Assists and guides team in coverage evaluation, drafting appropriate correspondence and communicates position in a timely and clear manner
* Communicates regularly with Claim and Underwriting Managers on large losses, reserving, account trends, coverage matters and industry trends
* Solid understanding of individual and group performance metrics and KPIs
* Proficient in reviewing and evaluating coverage correspondence, experience writing/reviewing coverage letters and responding to/issuing tenders
* Reviews team's pending on regular diary, providing guidance and recommendations for further handling and reserving
* Contributes to overall management and reduction of expense by offering considerable claim experience, development of the team's skills and monitoring for appropriate use of outside counsel and vendors
* Drafts and delivers performance feedback and reviews with assistance of Manager
* Professionally represents AXIS as needed in the marketplace and assists underwriting as needed
* Maintain and develop professional relationships with internal stakeholders, and insureds, brokers and outside counsel; viewed as a reliable and technical expert
* Responds to broker and insured inquiries with a high level of customer service and urgency
* Other duties as assigned

Required Education/Training and Experience:
* Bachelor's Degree
* Carrier experience managing primary casualty general liability claims nationwide including New York construction, hospitality, real estate, habitational, and products risks.
* Experience handling New York Labor Law litigation is highly preferred

Other Desired Skills and Characteristics:
* Ability to communicate across all levels of the organization and with external clients and others in a prompt, concise and appropriate manner
* Demonstrated success working in hybrid work environment
* Team player willing to proactively assist the wider organization as needed.
* Ability to multi-task and prioritize tasks and influence team's time-management practices
* Ability to travel as necessary
* Excellent writing skills
* Demonstrated negotiation and analytical skills
* Coaching, training and mentoring skills
* Adjuster licenses where required
* Proficiency in Microsoft Office suite applications (Outlook, Word, Excel, PowerPoint and OneNote) and Share Point

For this position, we currently expect to offer a base salary in the range of $120K - $160K NJ, $115K - $155K GA, $125K - $165K NY. The specific salary offer will be based on an assessment of a variety of factors including the experience of the successful candidate and their work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance. On top of this, we offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.