Claims Manager

Apache Industrial Services, Inc.; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Apache Industrial Services in Houston seeks a Claims Manager to lead all claims activities, coordinating with Risk Management, Legal, Safety, HR, and Operations to resolve claims promptly and cost-effectively. You will oversee workers' compensation, general liability, auto and property claims, track open claims by jurisdiction, and report developments to carriers and leadership.

A Bachelor's Degree in Risk Management, Business, or Finance with certifications such as AIC-M, CCP, ARM, CRIS or CPCU

Qualifications

• Bachelor’s degree in Risk Management, Business, or Finance preferred and relevant certifications.
• 3 years of experience managing claims in industrial services or construction across multiple jurisdictions.
• Excellent communication, collaboration, and problem-solving skills.

Responsibilities

• Lead all claims activities and coordinate with Risk Management, Legal, Safety, HR, and Operations.
• Oversee workers' compensation, general liability, auto, and property claims; track claims and report developments.
• Liaise with brokers and carriers; support insurance renewal submissions and subrogation efforts.

Skills

Communication

Collaboration

Problem-solving

Time management

Education

Bachelor's degree in Risk Management/Business/Finance

Professional certifications (AIC-M, CCP, ARM, CRIS, CPCU)

Tools

Microsoft Office Suite

Teams

SharePoint

Adobe PDF

Job description

## Claims ManagerApplylocations: Houston Headquarterstime type: Full timeposted on: Posted Yesterdayjob requisition id: R114492## Job Description**Position Title:** Claims Manager**Position Reports To:** Director Risk Management / General Counsel**Position Summary**Non-Supervisory role, supporting mitigation of the organization's exposure to risk by formulating, developing, and coordinating all claims-related activities, as well as resolving bona fide claims promptly and within the cost parameters authorized by the organization’s management. Implements programs to ensure the proper and efficient handling of claims, gathering of claims data for both record keeping and loss forecasting purposes, and estimating the financial value of open claims. Responsible for oversight of carrier and TPA adjusters and application of loss reduction techniques such as salvage, subrogation, and rehabilitation. **Essential Functions****Claims Management:*** Workers Compensation: Coordinates with Director of Risk Management, Safety, Legal, Human Resources, and Operations to assess and administer worker’s compensation claims, including adjusters, treatment plans, investigation, return to work, and other resolutions. Report claims timely to the insurance carrier with copy to broker. + General Liability: Works with Safety and Operations to investigate and prepare files on claims. Report claims timely to the insurance carrier with copy to broker. Manage and coordinate adjusters in consultation with Director of Risk Management/Legal. + Automobile and Property: Assesses and administers the organization’s auto collision and property damage claims. Coordinate with Safety, Fleet, and Operations to identify and investigate claims. Report claims timely to the insurance carrier with copy to broker and assist in guiding the adjustment process. + Tracks all open claims by coverage and by jurisdiction, through resolution and provides regular updates on claims’ development and cost. + Other claims activities including, but not limited to, bill coding and payment processing, as assigned.**Broker and Carrier Activities:*** Timely reporting of claims and preserving the rights of the company under the insurance terms.* Manages the COI process* Oversight of OCIP and CCIP insurance processes and timely claims reporting* Supports the renewal process by gathering and reporting incurred claims data for each line of insurance requested* Coordinate with the broker to ensure that the carrier maintains an acceptable financial rating required by company**Assist Director Risk Management and the Legal Department:*** Gather relevant documentation in response to claim subpoenas and discovery* Assists with claims administration of more complex claims* Assist with the insurance renewal submission by gathering updated claims information required for underwriting* Oversee receipt, review, and processing of claim related invoices* Support other risk management activities as requested**Education & Experience*** Bachelor’s Degree (Risk Management, Business, or Finance preferred) with certification in AIC-M, CCP, ARM, CRIS, or CPCU* Three (3) years experience managing claims under the described coverage lines, preferably in the industrial services or construction industry across multiple jurisdictions.* Excellent communication, collaboration, and problem-solving skills**Knowledge, Skills and Abilities*** Ability to review and understand key coverage terms and claims provisions of insurance policies* Ability to work effectively across other company departments* Must understand financial implications of the claim adjusting process and protect the company’s interests.* Time management skills* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and collaboration tools (Teams, SharePoint, Adobe/PDF)**Work Conditions/Physical Demands*** Remaining in a stationary position, often standing or sitting for prolonged periods.* Light work that includes moving objects up to 20 pounds.* No adverse environmental conditions expected.* Company supports continuing risk management education### About UsFor over thirty years, Apache Industrial Services has met the needs of the petrochemical, industrial and energy sectors by providing superior quality, service and long-term value to our customers. Through our commitment to excellence in our work, a purposeful culture of safety, and the dedication and leadership of our expert craftsmen, Apache is a company that is doing it right. With strategic office locations throughout the US and Canada, we are able to provide efficient and reliable services to our wide variety of customers. At the core of Apache is a belief system that we refer to as **#ApachePride**. This belief permeates everything we do and from the CEO to the new hire employee that started yesterday; We all understand that the success of our business relies heavily on our hard-working men and women in the field.**Equal Opportunity:** Apache Industrial Services is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.**Recruiting Scams:** Please be aware of fraudulent recruiting scams that do not originate from Apache Industrial Services. We will never ask you to pay for employment. Please make sure to use this career page to apply for open positions.