Claims & Client Relations Manager, On-Site

Frontline Road Safety; Denver (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Job summary

Frontline Road Safety in Denver is seeking a Client Relations Claims Manager to join our HQ team in an on-site capacity. You will serve as the primary liaison between divisions and insurance carriers, manage a Claims Specialist, and drive claims from initial notice to final resolution while protecting the company’s financial interests.

The role requires 3–5 years handling Auto, General Liability, and Workers' Compensation, with strong negotiation and leadership capabilities.

Qualifications

• Minimum 3–5 years of experience handling multiple lines of business including Auto, General Liability, and Workers' Compensation, preferably in a leadership role.
• Experience supporting a construction, field-based, or comparable operational environment.
• Experience working with insurance carriers and third-party administrators (TPAs) and carrier portals.

Responsibilities

• Serve as the primary liaison between all Frontline divisions and our insurance carriers, coordinating claim management across multiple carriers and claims portals.
• Supervise, mentor, and develop one direct report, a Claims Specialist.
• Own claims follow-up from first notice of loss through final resolution, ensuring speed and accuracy.
• Oversee intake and processing of insurance claims for personal, property, or casualty loss.
• Drive cost savings through diligent claims management, reserve oversight, and timely settlements.

Skills

Negotiation

Relationship management

Communication skills

Leadership

Fraud detection

Tools

Sedgwick viaOne

Claims management systems

TPA coordination

Job description

Frontline Road Safety in Denver is seeking a Client Relations Claims Manager to join our HQ team in an on-site capacity. You will serve as the primary liaison between divisions and insurance carriers, manage a Claims Specialist, and drive claims from initial notice to final resolution while protecting the company’s financial interests.

The role requires 3–5 years handling Auto, General Liability, and Workers' Compensation, with strong negotiation and leadership capabilities.