Claims Business Analyst - Onsite

NTT DATA North America; McKinney (TX); On-site; USD 76,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/Health Savings Account

AD&D insurance

Employee assistance

401k program

Additional voluntary or legally‑needed

Job summary

NTT DATA North America seeks a Claims Business Analyst in McKinney, Texas to support a claims transformation initiative. You will document current-state processes, assist with future-state design, and coordinate configuration activities with the vendor.

The role emphasizes documenting requirements, facilitating workshops, and guiding testing and readiness efforts to ensure successful implementation and adoption.

Qualifications

• 10+ years of Business Analyst experience, with insurance claims operations.
• Experience documenting business processes and requirements.
• Strong facilitation, communication, and organizational skills.
• Experience supporting system implementations is preferred.
• Technical knowledge is helpful but not required.

Responsibilities

• Document current-state claims processes, workflows, and business requirements.
• Facilitate workshops and requirements gathering sessions with business stakeholders.
• Support process redesign and future-state workflows.
• Coordinate with the claims system vendor on configuration, testing, and implementation activities.
• Track requirements, decisions, issues, and project deliverables.
• Assist with user acceptance testing and business readiness activities.

Skills

Facilitation

Communication

Organizational skills

Documentation

Requirements gathering

Job description

Company Overview

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

NTT DATA's Client is currently seeking a Claims Business Analyst to join their team in McKinney, Texas (US-TX), United States (US)

Seeking a Business Analyst to support a claims transformation initiative, including documenting current-state processes, assisting with future-state design, and coordinating system configuration activities with the selected claims platform vendor.

Key Responsibilities

• Document current-state claims processes, workflows, and business requirements.
• Facilitate workshops and requirements gathering sessions with business stakeholders.
• Support process redesign and future-state workflows.
• Coordinate with the claims system vendor on configuration, testing, and implementation activities.
• Track requirements, decisions, issues, and project deliverables.
• Assist with user acceptance testing and business readiness activities.

Qualifications

• 10+ years of Business Analyst experience, with insurance claims operations.
• Experience documenting business processes and requirements.
• Strong facilitation, communication, and organizational skills.
• Experience supporting system implementations is preferred.
• Technical knowledge is helpful but not required.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

The starting pay range for this role is $55 to $62/hour. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.

• participation in medical, dental, and vision insurance
• flexible spending or health savings account
• AD&D insurance
• employee assistance
• participation in a 401k program
• additional voluntary or legally-required benefits