Claims Business Analyst-Transformation & Vendor Coordination

NTT DATA North America; McKinney (TX); On-site; USD 76,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/Health Savings Account

AD&D insurance

Employee assistance

401k program

Additional voluntary or legally‑needed

Job summary

NTT DATA North America seeks a Claims Business Analyst in McKinney, Texas to support a claims transformation initiative. You will document current-state processes, assist with future-state design, and coordinate configuration activities with the vendor.

The role emphasizes documenting requirements, facilitating workshops, and guiding testing and readiness efforts to ensure successful implementation and adoption.

Qualifications

• 10+ years of Business Analyst experience, with insurance claims operations.
• Experience documenting business processes and requirements.
• Strong facilitation, communication, and organizational skills.
• Experience supporting system implementations is preferred.
• Technical knowledge is helpful but not required.

Responsibilities

• Document current-state claims processes, workflows, and business requirements.
• Facilitate workshops and requirements gathering sessions with business stakeholders.
• Support process redesign and future-state workflows.
• Coordinate with the claims system vendor on configuration, testing, and implementation activities.
• Track requirements, decisions, issues, and project deliverables.
• Assist with user acceptance testing and business readiness activities.

Skills

Facilitation

Communication

Organizational skills

Documentation

Requirements gathering

Job description

NTT DATA North America seeks a Claims Business Analyst in McKinney, Texas to support a claims transformation initiative. You will document current-state processes, assist with future-state design, and coordinate configuration activities with the vendor.

The role emphasizes documenting requirements, facilitating workshops, and guiding testing and readiness efforts to ensure successful implementation and adoption.