Claims Transformation Analyst

NTT DATA, Inc.; McKinney (TX); Hybrid; USD 118,000 - 196,000; Full time

Job summary

NTT DATA seeks a Business Analyst - Claims in McKinney, TX to support a claims transformation initiative. You will document current-state processes, assist with future-state design, and coordinate system configuration with the selected claims platform vendor.

You'll lead workshops, gather requirements from stakeholders, track decisions and issues, and assist with UAT and readiness activities. This role offers remote or hybrid work options and a comprehensive benefits package.

Qualifications

• 10+ years of business analyst experience in insurance claims operations.
• Experience documenting business processes and requirements.
• Strong facilitation, communication, and organizational skills.
• Experience supporting system implementations preferred.

Responsibilities

• Document current-state claims processes, workflows, and business requirements.
• Facilitate workshops and requirements gathering sessions with business stakeholders.
• Support process redesign and future-state workflows.
• Coordinate with the claims system vendor on configuration, testing, and implementation activities.
• Track requirements, decisions, issues, and project deliverables.
• Assist with user acceptance testing and business readiness activities.

Skills

Business analyst experience

Documentation

Facilitation

Communication

Organizational skills

System implementations

Job description

NTT DATA seeks a Business Analyst - Claims in McKinney, TX to support a claims transformation initiative. You will document current-state processes, assist with future-state design, and coordinate system configuration with the selected claims platform vendor.

You'll lead workshops, gather requirements from stakeholders, track decisions and issues, and assist with UAT and readiness activities. This role offers remote or hybrid work options and a comprehensive benefits package.