Claims Manager (Health Claims Operations)

NTT DATA North America; McKinney (TX); Hybrid; USD 136,000 - 227,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or Health Savings

Life and AD&D insurance

Short and long term disability

Paid time off

Employee assistance

401k with company match

Additional voluntary or legally requ.

Remote or hybrid work options subject

Job summary

NTT DATA North America seeks an experienced Claims Manager (Health Claims Operations) in McKinney, Texas to lead health claims operations and drive process improvements. You will provide leadership and oversee daily claims activities, ensuring high performance and continuity during transitions.

The role requires strong leadership, stakeholder management, and deep knowledge of health claims processes. Candidates should excel in cross-team collaboration and operational execution in a

Qualifications

• 7+ years of health claims operations experience.
• Strong understanding of claims lifecycle, workflows, and industry practices.
• Proven leadership or supervisory experience.
• Excellent communication and stakeholder management skills.
• No technical expertise required.

Responsibilities

• Lead and support health claims operations and business processes.
• Provide operational guidance and subject matter expertise to claims teams.
• Identify process improvement opportunities and drive operational efficiencies.
• Partner with business stakeholders to improve service levels and claims outcomes.
• Support transition planning and knowledge transfer activities.

Skills

Health claims ops

Leadership

Stakeholder management

Process improvement

Operational guidance

Job description

Req ID: 386772

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Claims Manager (Health Claims Operations) to join our team in McKinney, Texas (US-TX), United States (US).

Role Summary

Seeking an experienced Claims Manager with strong health claims operations expertise to provide leadership and oversight for claims administration functions. The individual will support day-to-day operations, drive process improvements, and ensure continuity during a leadership transition.

Key Responsibilities

• Lead and support health claims operations and business processes.
• Provide operational guidance and subject matter expertise to claims teams.
• Identify process improvement opportunities and drive operational efficiencies.
• Partner with business stakeholders to improve service levels and claims outcomes.
• Support transition planning and knowledge transfer activities.

Qualifications

• 7+ years of health claims operations experience.
• Strong understanding of claims lifecycle, workflows, and industry practices.
• Proven leadership or supervisory experience.
• Excellent communication and stakeholder management skills.
• No technical expertise required.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $136,275.00 to $227,125.00. This range reflects the minimum and maximum target compensation for the position across all US locations.

Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including

• medical, dental, and vision insurance with an employer contribution
• flexible spending or health savings account
• life and AD&D insurance
• short and long term disability coverage
• paid time off
• employee assistance
• participation in a 401k program with company match
• additional voluntary or legally required benefits

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.