Claims Associate: Data-Driven Admin & Coordination

RiseMe; United States; Remote; USD 57,000 - 69,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Life insurance

Disability insurance

401k

ESPP

Student loan assistance

Tuition reimbursement

Mental health support

Paid time off

Holidays

Partner discounts

Job summary

Brown & Brown in the United States is seeking a Claim Associate to join our growing team. The role provides administrative, technical and coordination support to ensure accurate documentation, timely processing, and effective coordination of claim activities.

You will interact with internal teams, external partners and insureds, handling inquiries, data entry, reporting and quality control, with a focus on detail and compliance.

Qualifications

• Associate or bachelors degree preferred; equivalent relevant experience may be considered.
• 36 years in claims administration or insurance operations.
• Strong knowledge of insurance claim workflows and terminology.
• Experience with claim management systems.
• Excellent written and verbal communication with internal and external stakeholders.
• High level of organization with ability to manage multiple priorities.

Responsibilities

• Serve as primary contact for administrative and operational claim inquiries, resolving issues independently when appropriate.
• Monitor claim mailboxes, prioritizing, handling, and distributing mail.
• Enter and review data in the claims system ensuring accuracy and compliance.
• Prepare and send acknowledgments and routine correspondence to insureds, brokers, and partners.
• Assist with development and quality control of internal/external reports and summaries.
• Coordinate communications with fronting carriers and ensure proper routing and follow-up.
• Perform document handling tasks including redaction and DocuSign workflows.

Skills

Administrative support

Microsoft Office

Communication skills

Attention to detail

Data entry

Document management

Problem solving

Team coordination

Education

Associate or bachelor7s degree preferred

Tools

Claim management systems

Job description

Brown & Brown in the United States is seeking a Claim Associate to join our growing team. The role provides administrative, technical and coordination support to ensure accurate documentation, timely processing, and effective coordination of claim activities.

You will interact with internal teams, external partners and insureds, handling inquiries, data entry, reporting and quality control, with a focus on detail and compliance.