Claims Associate

W Services Group; Hauppauge (NY); On-site; USD 44,000 - 52,000; Full time

Job summary

W Services Group, LLC. seeks a Claims Associate to support the Legal & Compliance team in Hauppauge, NY. This entry-level, clerical role emphasizes accurate data entry, file maintenance, and timely communication to keep LP incidents organized.

You will receive and intake LP incidents and claims, enter details into tracking systems, and help with routine reports while maintaining confidentiality and working across teams.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Prior administrative, data entry, customer service experience preferred.
• Strong attention to detail; ability to enter and maintain data accurately.
• Experience with claims or incident tracking systems is a plus.

Responsibilities

• Receive and intake LP incidents and claims from internal teams.
• Enter claim and LP information into tracking systems with key details.
• Maintain up-to-date claim files with documentation and notes.
• Monitor open LPs and claims for missing information and follow-up.

Skills

Data entry

Attention to detail

Document management

Administrative experience

Education

High school diploma

Associate degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Claims Associate

Full Time Clerical Hauppauge, NY, US

2 days ago Requisition ID: 1094

Salary Range: $21.50 To $21.50 Hourly

W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients’ brand image.

Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment.

Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another.

We are always looking for talented, enthusiastic people to join our team. We believe the successful growth of our company depends on the teamwork and commitment of our employees to deliver the best service and value for our customers.

The Claims Associate is responsible for the accurate intake, entry, tracking, and administrative follow-up of Loss Prevention (LP) incidents and claims within company systems. This entry-level role supports the Legal & Compliance team by ensuring information is received, organized, documented, and maintained in a timely and consistent manner. The position does not investigate claims or determine outcomes; instead, it focuses on accurate data entry, file maintenance, system updates, and communication routing to support visibility and follow-through.

PRIMARY RESPONSIBILITIES

Receive and intake LP incidents and claims submitted by internal teams, client representatives, contract partners, or other designated sources.

• Enter claim and LP information accurately into the appropriate tracking systems, including key dates, locations, parties involved, claim type, supporting details, and status updates.
• Maintain accurate and up-to-date claim files by uploading documentation, logging correspondence, updating notes, and ensuring records are complete and organized.
• Monitor open LPs and claims for missing information, required documentation, aging items, and follow-up needs, escalating questions or incomplete submissions to the appropriate team member.
• Prepare routine tracking reports, status summaries, and system updates to support department visibility and timely follow-through.

SKILLS

• Strong attention to detail with the ability to enter, review, and maintain data accurately in claims, LP, or case management systems.
• Ability to organize information, maintain complete files, and follow established intake, documentation, and tracking procedures.
• Manage multiple entries, updates, and follow-up tasks efficiently while meeting deadlines and maintaining confidentiality.
• High school diploma or equivalent required; associate degree preferred. Prior administrative, data entry, customer service, or office support experience preferred.

ADDITIONAL RESPONSIBILITIES

• Participate in special projects or initiatives as assigned
• Adapt to changing priorities to support department and organizational goals.
• Support cross-functional initiatives to improve processes, efficiency, or team outcomes.

W Services Group, LLC. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, veteran status, genetic information, or any other characteristic protected by law.