Claims Assistant & Adjuster Trainee—Growth & Benefits

Opti Staffing Group; Anchorage (AK); On-site; USD 42,000 - 56,000; Full time

Job summary

Opti Staffing Group is assisting an Anchorage-based insurance organization in recruiting a detail-oriented Claims Assistant / Adjuster Trainee. This role provides administrative and technical support to the claims department and serves as front-desk receptionist, with a clear path to grow toward an adjuster role and exposure to Alaska Workers' Compensation.

The position is office-based and requires strong Microsoft Office skills, 40+ WPM typing, and exceptional attention to detail to handle

Qualifications

• Prior experience as a claims assistant or in a comparable insurance industry role.
• Proficient with Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Typing speed of 40+ WPM with minimal errors.
• Clear, professional written and verbal communication skills.
• Ability to learn state and federal reporting requirements, Alaska Workers' Compensation Act, and related legal processes.
• Exceptional attention to detail and ability to stay focused on detailed work for extended periods.
• Calm, professional demeanor under tight deadlines and pressure.
• Valid Alaska driver's license with a good driving record.
• Ability to obtain Alaska Notary Public certification within 90 days of hire.

Responsibilities

• Set up new claims and maintain accurate electronic files in the claims system
• Process incoming mail and scan documents, verifying that every page is captured
• Prepare correspondence and respond to inquiries from claimants, members, medical providers, and vendors
• Prepare and process medical bills for audit, enter bills for payment, and issue payments with complete backup documentation
• Request medical records and manage the discovery process
• Arrange travel for injured workers
• Prepare insurance claim kits
• Serve as primary receptionist, answering phones and greeting visitors with professionalism
• Other duties as assigned

Skills

Claims experience or related role

Microsoft Office

40+ wpm typing

Written and verbal communication

Learning Alaska reporting requirements

Attention to detail

Calm under deadlines

Alaska driver's license

Notary Public within 90 days

Tools

Microsoft Office Suite

Job description

Opti Staffing Group is assisting an Anchorage-based insurance organization in recruiting a detail-oriented Claims Assistant / Adjuster Trainee. This role provides administrative and technical support to the claims department and serves as front-desk receptionist, with a clear path to grow toward an adjuster role and exposure to Alaska Workers' Compensation.

The position is office-based and requires strong Microsoft Office skills, 40+ WPM typing, and exceptional attention to detail to handle