Claims Administrator - Workers' Comp Support

JCW Group; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

JCW Group is partnering with a respected U.S.-based insurer to hire a Claims Administrator for their Workers' Compensation department. This role sits in the property and casualty market, supporting commercial and specialty claims.

You will provide clerical support to claims adjusters, manage full intake lifecycle, screen calls, and coordinate with brokers, claimants, and insureds. Strong English communication and time management are essential in this fast-paced, detail-driven environment.

Qualifications

• 1 year of insurance experience with workers' compensation.
• High school diploma or equivalent.
• Fluent, clear communication in English (verbal and written).
• Strong time management and prioritization across multiple tasks.

Responsibilities

• Provide clerical support to claims adjusters, ensuring timely intake and assignment of commercial claims—primarily workers' compensation.
• Manage the full claims intake lifecycle—setting up, updating, and assigning new workers' compensation claims in the database, screening/routing calls, and coordinating with brokers, claimants, and insureds.
• Support claims investigation and processing—gathering information, determining coverage and adjuster assignment, and handling correspondence, filing, and check mailing.
• Juggle a fast-paced, detail-driven workload, prioritizing multiple tasks and deadlines with strong accuracy.

Skills

Communication skills

Time management

Interpersonal skills

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

JCW Group is partnering with a respected U.S.-based insurer to hire a Claims Administrator for their Workers' Compensation department. This role sits in the property and casualty market, supporting commercial and specialty claims.

You will provide clerical support to claims adjusters, manage full intake lifecycle, screen calls, and coordinate with brokers, claimants, and insureds. Strong English communication and time management are essential in this fast-paced, detail-driven environment.