Claims Administrator - General Liability

Construction Partners, Inc.; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) Retirement Plan with employer–匹

Paid vacation and holidays

Employee Stock Purchase Plan (ROAD)

Employee Assistance Program

Professional Development Opportunities

Job summary

Construction Partners, Inc. is seeking a motivated Claims Administrator to join its Risk Department to manage general liability claims. This in-person role requires strong analytical and communication skills and offers competitive benefits, health insurance, and PTO.

The position focuses on independently handling claims, coordinating with attorneys and internal teams, and improving processes through data analysis.

Qualifications

• Bachelor’s degree in Business, Risk Management, Finance, Legal Studies, or related field; equivalent experience considered.
• Two or more years of claims, insurance, risk management, legal, administrative, or related experience preferred.
• Proficiency with Outlook, Word, and Excel; ability to learn claims-management software.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to work independently, manage competing priorities, and meet deadlines.
• Experience with legal contracts, insurance, construction operations, or bilingual English/Spanish skills is a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Independently manage and analyze new and ongoing claims through resolution.
• Coordinate with risk personnel, attorneys, adjusters, and internal stakeholders.
• Investigate incidents, gather documentation, and maintain accurate claim records.
• Analyze claim and operational data to identify trends and suggest improvements.
• Manage multiple priorities while ensuring compliance, accuracy, and timely communication.
• Provide administrative support and assist with special projects assigned by the Vice President of Risk.
• Demonstrate willingness and ability to learn new systems, processes, and procedures.

Skills

Analytical

Organizational skills

Communication

Problem-solving

Independent worker

Education

Bachelor's degree in Business or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Claims-management software

Job description

Claims Administrator - General Liability

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Summary:

Construction Partners, Inc. ("CPI") is seeking a motivated, detail-oriented, self-directed Claims Administrator to join its Risk Department to help administer general liability claims. CPI is a vertically integrated civil infrastructure company operating across eight southeastern states and focuses on the construction, repair, and maintenance of surface infrastructure. CPI owns a captive insurance company, and the Risk Department helps to administer claims asserted against eight platform companies. Pay is commensurate with experience and includes competitive benefits, health insurance, and paid time off.
Job Responsibilities:

• Independently manage and analyze new and ongoing claims through resolution.
• Coordinate with risk personnel, attorneys, adjusters, and internal stakeholders.
• Investigate incidents, gather documentation, and maintain accurate claim records.
• Analyze claim and operational data to identify trends and recommend process improvements.
• Manage multiple priorities while ensuring compliance, accuracy, and timely communication.
• Provide administrative support and assist with special projects assigned by the Vice President of Risk.
• Demonstrate willingness and ability to learn new systems, processes, and procedures.

Eligibility Criteria:

• Bachelor’s degree in Business, Risk Management, Finance, Legal Studies, or a related field; equivalent experience considered.
• Two or more years of claims, insurance, risk management, legal, administrative, or related experience preferred.
• Proficiency with Microsoft Outlook, Word, and Excel; ability to learn claims-management software.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to work independently, manage competing priorities, and meet deadlines.
• Experience with legal contracts, insurance agreements, construction operations, or bilingual English/Spanish skills is a plus.
• Excellent verbal and written communication skills.

This is an in-person, in-office position. Local applicants are preferred.

At Construction Partners, we don’t just build roads – we build leaders. We provide opportunities for our employees to grow and develop meaningful careers at all levels. In addition, we offer a wide variety of benefits to support our employees’ well‑being, including:

• Medical, Dental, and Vision coverage
• 401(k) Retirement Plan with employer matching
• Paidvacation and holidays
• Employee Stock Purchase Plan (Construction Partners, Inc.: ROAD)
• Employee Assistance Program
• Professional Development Opportunities

CPI is dedicated to equality of opportunity for all employees and applicants without regard to race, color, religion, sex, marital status, age, national origin, disability, veteran status or any other protected status. CPI is an E‑Verify participant.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Email: [e-mail]
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, click HERE
If you want to view the Pay Transparency Policy Statement, please click the link: English

Applications are considered active for 30 days. If you have not been hired within 30 days, you must complete a new application. This application is intended for the use in evaluating your qualifications for employment. Incomplete, false or misleading statements on this application or during the interview process are grounds for terminating the application process or, if discovered after employment, termination of employment.