Claims Administrator - General Liability

Construction Partners, Inc.; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with employer matching

Paid vacation and holidays

Employee Stock Purchase Plan (ROAD)

Employee Assistance Program

Professional Development Opportunities

Job summary

Construction Partners, Inc. (CPI) is seeking a motivated Claims Administrator to join its Risk Department in an in-office role.

You will independently manage and analyze claims, coordinate with risk personnel, attorneys, and adjusters, and investigate incidents to ensure timely, accurate records. The position emphasizes strong analytical and organizational skills, with learning potential across systems and processes.

Qualifications

• Bachelor's degree in Business, Risk Management, Finance, Legal Studies, or related field (or equivalent experience).
• Two+ years of claims, insurance, risk management, legal, administrative, or related experience preferred.
• Proficiency with Outlook, Word, Excel; ability to learn claims-management software.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to work independently, manage competing priorities, and meet deadlines.
• Experience with legal contracts, insurance agreements, construction operations, or bilingual English/Spanish is a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Independently manage and analyze new and ongoing claims through resolution.
• Coordinate with risk personnel, attorneys, adjusters, and internal stakeholders.
• Investigate incidents, gather documentation, and maintain accurate claim records.
• Analyze claim and operational data to identify trends and recommend process improvements.
• Manage multiple priorities while ensuring compliance, accuracy, and timely communication.
• Provide administrative support and assist with special projects assigned by the Vice President of Risk.
• Demonstrate willingness and ability to learn new systems, processes, and procedures.

Skills

Analytical

Organizational

Communication

Problem solving

Independence

Learning agility

Education

Bachelor's degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Claims-management software

Job description

Summary: Construction Partners, Inc. ('CPI') is seeking a motivated, detail-oriented, self-directed Claims Administrator to join its Risk Department to help administer general liability claims. CPI is a vertically integrated civil infrastructure company operating across eight southeastern states and focuses on the construction, repair, and maintenance of surface infrastructure. CPI owns a captive insurance company, and the Risk Department helps to administer claims asserted against eight platform companies. Pay is commensurate with experience and includes competitive benefits, health insurance, and paid time off.

Job Responsibilities:

• Independently manage and analyze new and ongoing claims through resolution.
• Coordinate with risk personnel, attorneys, adjusters, and internal stakeholders.
• Investigate incidents, gather documentation, and maintain accurate claim records.
• Analyze claim and operational data to identify trends and recommend process improvements.
• Manage multiple priorities while ensuring compliance, accuracy, and timely communication.
• Provide administrative support and assist with special projects assigned by the Vice President of Risk.
• Demonstrate willingness and ability to learn new systems, processes, and procedures.

Eligibility Criteria:

• Bachelor's degree in Business, Risk Management, Finance, Legal Studies, or a related field; equivalent experience considered.
• Two or more years of claims, insurance, risk management, legal, administrative, or related experience preferred.
• Proficiency with Microsoft Outlook, Word, and Excel; ability to learn claims-management software.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to work independently, manage competing priorities, and meet deadlines.
• Experience with legal contracts, insurance agreements, construction operations, or bilingual English/Spanish skills is a plus.
• Excellent verbal and written communication skills.

Key Competencies:

• Critical Thinking
• Communication
• Organization
• Accountability
• Initiative
• Learning Agility
• Teamwork
• Confidentiality
• Resilience

This is an in-person, in-office position. Local applicants are preferred.

At Construction Partners, we don't just build roads - we build leaders. We provide opportunities for our employees to grow and develop meaningful careers at all levels.

In addition, we offer a wide variety of benefits to support our employees' well-being, including:

• Medical, Dental, and Vision coverage
• 401(k) Retirement Plan with employer matching
• Paid vacation and holidays
• Employee Stock Purchase Plan (Construction Partners, Inc.: ROAD)
• Employee Assistance Program
• Professional Development Opportunities

CPI is dedicated to equality of opportunity for all employees and applicants without regard to race, color, religion, sex, marital status, age, national origin, disability, veteran status or any other protected status. CPI is an E-Verify participant.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at Phone: [phone]Email: [e-mail]

Equal Opportunity Employer, including disabled and veterans.