Field Claims Adjuster - Auto Damage

Progressive Insurance; Pennsylvania; On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision

Wellness programs

Health savings accounts

Paid time off

Volunteer time off

Disability insurance

Parental & family leave

Diversity and inclusion

Tuition assistance

Job summary

Progressive Insurance is seeking a qualified claims professional to handle vehicle inspections, write estimates, determine total loss evaluations, and negotiate with body shops to set clear timelines. You will document all claim details, decide on payments and supplements, and ensure compliance with Progressive’s standards and local laws.

The position requires residency within 25 miles of Stroudsburg, PA and a track record in claims or appraisal work; Progressive offers extensive benefits and

Qualifications

• Minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience.
• Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines.
• Negotiate repair process with body shops.
• Document information related to the claim and make decisions consistent with claims standards and local laws.
• Evaluate and handle claim payments and resolution of claims without payments.
• Review and determine validity of any supplement requests.

Education

Associate's degree + 3 years relevant work experience with one year appraisal/estimatics or insurance experience

Bachelor's degree + 1 year appraisal/estimatics or insurance experience

Four years of relevant work experience with one year appraisal/estimatics or insurance experience

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

Duties And Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Must-have Qualifications

• A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
• {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
• {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
• Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Location: Candidate must live within 25 miles of Stroudsburg, PA.

Compensation

• $66,800 - $81,600/year
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements And Working Conditions

• Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
• Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
• Must be able to move and/or lift 20 lbs.
• Involves standing and walking around the room to monitor work (e.g., training).
• Requires long periods of standing (e.g., mailroom).
• Involves frequent driving.
• Required to climb, balance, stoop, crouch and crawl.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.