Claims Administrative Assistant II — Subrogation & Reporting

Pathways; Montgomery (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Annual performance bonus

Auto insurance discounts

Health, dental, supplemental cancer, 4

Job summary

Alfa Insurance is seeking a Claims Administrative Assistant II to support the Claims department. You will handle processing drafts and mail, assist in subrogation recovery workflows, and maintain reports on claims activity.

The role requires attention to details, strong communication, and the ability to work with minimal supervision in a team-focused environment. Join a company built on integrity and service to policyholders.

Qualifications

• High School diploma required.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Excellent interpersonal, written, and oral communication skills.
• Strong attention to detail and deadlines.
• Able to work without daily supervision.

Responsibilities

• Assist in efficient operation of Subrogation Recovery Unit by processing subrogation proceeds and communications on a timely basis.
• Facilitate subrogation recoveries by providing accurate collection processes and information via communications with entities such as insurance companies, attorneys and adjusters.
• Facilitate subrogation recoveries by maintaining and asserting accurate workflows from Alfa’s claim staff to the appropriate and most efficient avenue of recovery, including assignments to attorneys, arbitration and collection agencies.
• Maintain records of incoming receivables to assure accurate and efficient accounting of subrogation proceeds.
• Perform administrative tasks for the claim’s manager; perform general office functions and related tasks as required.
• Will be responsible for paying emergency road service claims and helping to resolve issues with claims.

Skills

Excellent interpersonal communication

Written and verbal communication

Detail oriented

Work independently

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Job description

Alfa Insurance is seeking a Claims Administrative Assistant II to support the Claims department. You will handle processing drafts and mail, assist in subrogation recovery workflows, and maintain reports on claims activity.

The role requires attention to details, strong communication, and the ability to work with minimal supervision in a team-focused environment. Join a company built on integrity and service to policyholders.