Claims Subrogation Support Specialist

Alfa Insurance; Montgomery (AL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Annual performance bonus

Health insurance

401(k) plan

Paid Time Off

Career development

Job summary

Alfa Insurance is seeking a Claims Administrative Assistant II to support the Claims department with critical administrative tasks and subrogation workflows across our Alabama operations. You will process drafts, mail, lawsuits, and maintain consolidated reports to help our team deliver outstanding customer service.

Join a trusted insurer built on faith, family, community and integrity. This role offers growth in a collaborative environment with attention to detail and deadlines, making a

Qualifications

• High School diploma required.
• Computer, telephone, customer service, and general clerical skills.
• Excellent interpersonal, written, and oral communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Strong attention to detail and deadlines.
• Able to work without daily supervision.

Responsibilities

• Assist in efficient operation of Subrogation Recovery Unit by processing subrogation proceeds and communications on a timely basis.
• Facilitate subrogation recoveries by providing accurate collection processes and information via communications with entities such as insurance companies, attorneys and adjusters.
• Maintain and assert accurate workflows from Alfa’s claim staff to the appropriate and most efficient avenue of recovery, including assignments to attorneys, arbitration and collection agencies.
• Maintain records of incoming receivables to assure accurate and efficient accounting of subrogation proceeds.
• Perform administrative tasks for the claims manager; perform general office functions and related tasks as required.
• Will be responsible for paying emergency road service claims and helping to resolve issues with claims.

Skills

Customer service

Interpersonal communication

Written communication

Oral communication

Attention to detail

Deadline management

Clerical skills

Teamwork

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Job description

Alfa Insurance is seeking a Claims Administrative Assistant II to support the Claims department with critical administrative tasks and subrogation workflows across our Alabama operations. You will process drafts, mail, lawsuits, and maintain consolidated reports to help our team deliver outstanding customer service.

Join a trusted insurer built on faith, family, community and integrity. This role offers growth in a collaborative environment with attention to detail and deadlines, making a