Claims Admin & Customer Support (Gainshare Eligible)

Progressive; Milwaukee (WI); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company

Medical, dental & vision

Wellness & mental health programs

Health care flexible spending accounts

Paid time off

Sick leave & disability

Parental & family leave

Diversity & Employee Resource Groups

Career development & tuition support

Job summary

Progressive is seeking a claims administrative support specialist to help keep our claims branch offices running smoothly. In this in-office role, you’ll handle essential administrative tasks and may interact with customers and medical providers by phone or in person when applicable.

Join a team that values accuracy, teamwork, and strong communication. The position offers a Monday–Friday schedule, competitive hourly pay, and comprehensive benefits.

Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience.
• OR one year post-secondary education

Responsibilities

• Provide essential administrative support to claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.
• Ensure smooth operation of administrative tasks within the claims environment.

Skills

Office equipment proficiency

Organizational skills

Multitasking

Communication

Customer service & follow-up

Education

High school diploma/GED or higher

1 year post-secondary education

Job description

Progressive is seeking a claims administrative support specialist to help keep our claims branch offices running smoothly. In this in-office role, you’ll handle essential administrative tasks and may interact with customers and medical providers by phone or in person when applicable.

Join a team that values accuracy, teamwork, and strong communication. The position offers a Monday–Friday schedule, competitive hourly pay, and comprehensive benefits.