Claims Administrative Support Specialist

Progressive Insurance; Alabama; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision insurance

Wellness programs

FSAs and HSAs

Paid time off & volunteer time off

Sick leave & disability insurance

Parental & military leave

Tuition assistance

Job summary

Progressive Insurance is seeking a in-office administrative role in our Montgomery, Alabama office. The position runs Monday through Friday, 8:00 AM to 5:00 PM, with a pay range of $17.31 to $21.63 per hour and potential gainshare incentives based on company performance.

Benefits include 401(k) with company match up to 6%, comprehensive medical/dental/vision, wellness and mental health programs, FSAs/HSA and life insurance, paid time off including volunteer time, sick leave, parental and

Qualifications

• High School diploma/GED or higher with at least one year of admin/clerical support experience
• OR one year post-secondary education

Skills

Office equipment

Organization

Multi-tasking

Communication

Customer service

Education

High School diploma or equivalent

1 year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Take the first step to Destination: Progress.

Minimum Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule

Monday through Friday 8:00 AM - 5:00 PM.

Location

This is a 100% in-office customer-facing position working in our Montgomery, AL office.

Compensation

• $17.31/hourly - $21.63/hourly
• Gainshare annual cash incentive payment up to 16% your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

May require lifting < 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.