Claims Adjuster Trainee

Progressive Insurance; California (MO); Hybrid; USD 10,000 - 60,000; Full time

Job summary

A leading insurance company is looking for a Claims Adjuster Trainee to join its team. This hybrid role involves learning to support customers post-accident, resolving claims while building customer relationships in a fast-paced environment. Applicants should be prepared for hands-on training and ongoing support.

Benefits

401(k) with company match

Medical, dental & vision

Wellness & mental health programs

Flexible spending accounts

Paid time off

Parental leave

Career development & tuition assistance

Qualifications

• Three years of work experience or an Associate's/Bachelor's degree.
• Experience in customer service or related fields is preferred.

Responsibilities

• Determine coverage and liability for claims.
• Interview customers, claimants, and witnesses.
• Negotiate and resolve claims with customers and insurance carriers.

Skills

Communication

Negotiation

Problem Solving

Education

Associate's degree

Bachelor's degree

Job description

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As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a heavy case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Candidates must reside in San Diego, CA

Duties & Responsibilities (upon Completion Of Training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims
  
  

Must-have Qualifications

• Three years of work experience
• {OR} Associate's degree and two years work experience
• {OR} Bachelor's degree
  
  

Schedule: Monday - Friday, 8:30am - 5:30pm for the first 3 weeks. Monday - Friday, 9:00am - 6:00pm after, depending on business need.

Compensation

• You'll be paid $27.64 - $29.57/hour depending on experience
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
  
  

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
  
  

Equal Opportunity Employer

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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