Claims Adjuster Trainee

Progressive Insurance; Hyde Park Township (IL); Hybrid; USD 51,000 - 55,000; Full time

Job summary

An established industry player is seeking a Claims Adjuster Trainee to join their dynamic team. This hybrid role offers a unique opportunity to learn the intricacies of claims adjustment while working closely with customers over the phone. You will receive comprehensive training on property damage and insurance contracts, enabling you to manage claims efficiently. With a supportive team environment and ongoing coaching, you will develop essential skills in negotiation and customer service. This is a fantastic opportunity to build a rewarding career in the insurance industry while enjoying the flexibility of hybrid work arrangements.

Benefits

401(k) with dollar-for-dollar match

Medical, dental & vision coverage

Wellness & mental health programs

Flexible spending accounts

Paid time off

Career development & tuition assistance

Qualifications

• Three years of work experience or a Bachelor's degree required.
• Two years work experience and an Associate degree also accepted.

Responsibilities

• Determine coverage and liability for claims.
• Interview customers and witnesses to gather information.
• Negotiate claim resolutions with customers and insurance carriers.

Skills

Customer Service Skills

Negotiation Skills

Analytical Skills

Education

Bachelor's Degree

Associate Degree

Job description

Join to apply for the Claims Adjuster Trainee role at Progressive Insurance.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position; it involves building relationships with customers over the phone. In a fast-paced environment, you’ll learn to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll receive support from a collaborative team and ongoing coaching from leaders. Additionally, we’ll provide in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, requiring in-office work two days a week as determined by local leadership, with the option to work remotely three days. After 12 months, the in-office days may vary based on business needs. In this environment, you’ll be supported by your leaders and colleagues to develop relationships and share best practices. If you prefer an in-office setting, you’re welcome to work from the office more frequently.

Duties & Responsibilities (upon Completion Of Training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers to resolve claims

Must-have Qualifications

• Three years of work experience OR
• Bachelor’s degree OR
• Two years work experience and an associate degree

Schedule

Monday - Friday, 8:30am to 5:30pm during training; 9am to 6pm after training

Location

5151 E Broadway #300 Tucson, AZ 85711

Compensation

• Post-training salary: $51,000 - $54,500/year, paid hourly during training
• Gainshare annual cash incentive up to 16% based on company performance

Benefits

• 401(k) with dollar-for-dollar match up to 6%
• Medical, dental & vision coverage, including free preventive care
• Wellness & mental health programs
• Flexible spending accounts, health savings accounts, & life insurance
• Paid time off, volunteer time off, sick leave, short & long-term disability
• Parental & family leave, military leave & pay
• Diverse, inclusive culture with Employee Resource Groups
• Career development & tuition assistance

Recognized as a 2024 Top Workplace for Innovation, Values, Flexibility, Compensation, and Leadership by Energage.

Equal Opportunity Employer

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