Claims Adjuster Trainee

Progressive Insurance; Maryland; Hybrid; USD 57,000 - 62,000; Full time

Job summary

Progressive Insurance seeks a Claims Adjuster Trainee to help clients post-accident. This non-field role involves managing claims via phone in a hybrid work environment. Successful candidates will undergo continuous training and enjoy significant personal and professional development opportunities.

Benefits

401(k) with company match

Medical, dental & vision benefits

Paid time off including volunteer time

Tuition assistance programs

Qualifications

• Must have three years of work experience or a Bachelor's degree.
• Requires two years work experience and an Associate degree.

Responsibilities

• Determine coverage and liability for claims.
• Interview customers, claimants, and witnesses.
• Negotiate with customers and resolve claims.

Skills

Communication

Negotiation

Education

Bachelor’s degree

Associate degree

Job description

Join to apply for the Claims Adjuster Trainee role at Progressive Insurance

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Join to apply for the Claims Adjuster Trainee role at Progressive Insurance

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & Responsibilities (upon Completion Of Training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims
  
  

Must-have Qualifications

• Three years of work experience OR
• Bachelor’s degree OR
• Two years work experience and an associate degree
  
  

Schedule: Monday-Friday 9am-6pm

Location: 4940 Campbell Blvd Baltimore, MD 21236

Compensation

• Once you complete training and pass any necessary testing requirements, your salary range will be $57,500-$61,500/year, however, during training, you’ll be paid hourly based on your annual salary
• Gainshare annual cash incentive program up to 16% of your eligible earnings based on company performance
  
  

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
  
  

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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